Windows 7 Blue screen

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  I always get a blue screen while playing certain games like Borderlands 2, and Maple story.

  this is what i get.

   Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

  BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8007C6E688
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

   C:\Windows\Minidump\101214-24601-01.dmp
    C:\Users\User\WER-43789-0.sysdata.xml

  System settings

  Machine name: PRESTON-PC
     Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
             Language: English (Regional Setting: English)
  System Manufacturer: Gigabyte Technology Co., Ltd.
         System Model: GA-990FXA-UD3
                 BIOS: Award Modular BIOS v6.00PG
            Processor: AMD FX(tm)-4100 Quad-Core Processor             (4 CPUs), ~3.6GHz
               Memory: 8192MB RAM
  Available OS Memory: 8174MB RAM
            Page File: 3059MB used, 13285MB available
          Windows Dir: C:\Windows
      DirectX Version: DirectX 11
  DX Setup Parameters: Not found
     User DPI Setting: Using System DPI
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
       DxDiag Version: 6.01.7601.17514 32bit Unicode

  Sunday, October 12, 2014 9:00 AM
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   We do need the actual log file (called a DMP file) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

  
  

  
  

  Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here

  If you have any questions about the procedure please ask

  
  

  If you are using Blue screen view, who crashed, or a similar application, don't.  They are wrong at least as often as they are correct

  ---

  Wanikiya and Dyami--Team Zigzag

  • Marked as answer by ZigZag3143x Tuesday, November 4, 2014 1:39 AM

  Sunday, October 12, 2014 4:23 PM
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  Hi,

  Any update here?

  We could find the Blue Screen dump file under C:\Windows\Minidump\101214-24601-01.dmp, please upload them into OneDrive and then post the shared link here.

  BugCheck 124 usually indicates a hardware failure (hard disk, CPU, GPU or the matherboard failure), please take an examination of your hardware health, or may consider seek help at the manufacturer side.

  Information for BugCheck 124:

  Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

  Best regards

  ---

  Michael Shao
  TechNet Community Support

  

  • Marked as answer by Cloud_TS Tuesday, November 4, 2014 1:36 AM

  Tuesday, October 14, 2014 5:48 AM