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Lync SIP Trunking and Fax RRS feed

  • Question

  • We use Lync as an Enterprise Voice Soloution with sip-trunking to our ITSP. How can we connect our analog fax devices to our VOIP Environment. Can I just use  an ATA Device and attache the fax device or do I still need a kind of pstn gateway to handle the ATA Box.

    I've read that sip-trunking and faxing is not an easy part. Can you help me how to install the fax machines in our lync environment.

    best regards

    bueschu


    Bueschu

    Saturday, March 31, 2012 6:13 PM

Answers

  • I think you have to use a Special Gateway for the fAX communication. Normal Lync send the call back to the Gateway if the analog device is configured for fax in Lync.

    I think you have to use a Gateway with SBC like from Audiocdes MSBG 1000 and route the sip trunk over this Gateway to Lync an connect the anlaog line to this gateway.


    regards Holger Technical Specialist UC

    • Proposed as answer by Santosh_More Monday, April 2, 2012 2:14 PM
    • Marked as answer by Sharon.Shen Wednesday, April 4, 2012 6:51 AM
    Sunday, April 1, 2012 11:30 AM