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Software Update Showing as Failed - Software Center Error "The software change returned error code 0x87D00668(-2016410008)." RRS feed

  • Question

  • There is Machine which shows few patches (around nine in my machine) as Failed on Software Center, and error comes as - The software change returned error code 0x87D00668(-2016410008). Have gone through various post in TechNet and found that this usually means that even after the software update was applied to the system, it did not satisfy the conditions for making the system appear as "patched".

    already Performed various troubleshooting steps mentioned on :

    https://social.technet.microsoft.com/Forums/en-US/0a377ac1-f112-40a4-ad69-e2f1e66c5a5d/failed-software-update-returns-error-code-0x87d00668?forum=configmanagersecurity

    But did not get the success :-(


    Raman Katoch TechNet Clean Energy

    • Changed type Raman Katoch Monday, July 13, 2015 12:52 PM General Question
    Monday, July 13, 2015 12:17 PM

Answers

  • Yes Problem got solved:

    Here is the thread:

    https://social.technet.microsoft.com/Forums/en-US/7a02628f-4d83-4c0e-8dd2-2a3fdc0e3807/failed-software-update-returns-error-code-0x87d00668-part2?forum=configmanagersecurity#ea4ced0b-8efd-41ac-bcf8-a6109bc4128d


    Raman Katoch TechNet Clean Energy

    • Proposed as answer by MohakChadda Friday, September 4, 2015 5:56 AM
    • Marked as answer by Raman Katoch Friday, September 4, 2015 5:56 AM
    Friday, September 4, 2015 5:54 AM

All replies

  • Hi,

    So you have tried to manually uninstalled and reinstalled the Update, then ran the CCM "Application Deployment Evaluation Cycle"?

    Have you checked the update logs? Updatesdeployment.log?

    Joyce 


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, July 14, 2015 8:37 AM
    Moderator
  • Thanks for the Reply Joyce.

    First of all updates are showing as installed - Successfully, We can't manually Uninstalled and reinstalled as GPO is applicable.

    UpdateDeployment.log shows below :

    https://onedrive.live.com/redir?resid=79AD5BFEB1987A75!149&authkey=!AMa1JvwyyqDY_YU&ithint=file%2clog

    The only thing which is confusing us is that if software updates already got installed successfully then why it still appear on Software Center as Failed? Due to which at every schedule time WUA try to install them again and again.


    Raman Katoch TechNet Clean Energy


    Tuesday, July 14, 2015 9:15 AM
  • Yes, I know this is an old post, but I’m trying to clean them up. Did you solve this problem, if so what was the solution?


    Garth Jones | My blogs: Enhansoft and Old Blog site | Twitter: @GarthMJ

    Saturday, August 29, 2015 4:30 PM
    Moderator
  • Yes Problem got solved:

    Here is the thread:

    https://social.technet.microsoft.com/Forums/en-US/7a02628f-4d83-4c0e-8dd2-2a3fdc0e3807/failed-software-update-returns-error-code-0x87d00668-part2?forum=configmanagersecurity#ea4ced0b-8efd-41ac-bcf8-a6109bc4128d


    Raman Katoch TechNet Clean Energy

    • Proposed as answer by MohakChadda Friday, September 4, 2015 5:56 AM
    • Marked as answer by Raman Katoch Friday, September 4, 2015 5:56 AM
    Friday, September 4, 2015 5:54 AM