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MS Project 2016 (Professional), PWA Online, Timesheet Phantom Numbers RRS feed

  • Question

  • We've got a situation where the timesheet in PWA shows 0 hours for the time period. However, in the manage Timesheets section is shows 10.37 hours in projects for two different time periods. I've deleted the timesheet and added it back. Checked the project plan to ensure no one has removed a task. Re-created the time sheet and the phantom 10.37 hours are still there. When the resource submits the timesheet to reflect 40 hours on the reports and manage timesheet section the additional 10.37 hours are showing up.

    Any suggestions on how to clear the 10.37 hours?

    Monday, October 30, 2017 12:58 PM

Answers

  • Issue Resolved:

    The Project Manager modified the project plan on one of the tasks to show 100% complete vs zeroing out the remaining hours. This pushed through hours to the timesheet that the resource didn't see because of a filter set by the resource within PWA. I unfiltered the show "All Incomplete Tasks" tasks which revealed the hidden tasks with additional hours. The resource has removed those hours from the timesheet and resubmitted. the reports, manage timesheets and plans are all aligned now.

    • Marked as answer by iLindyBella Monday, October 30, 2017 1:32 PM
    Monday, October 30, 2017 1:31 PM