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Installation of KB948465 (vista sp2) failed with error 80070020‏ RRS feed

  • Question

  • I am trying to install Vista SP2(KB948465) but it keep failing with error code 80070020.

    I have a Dell laptop running Windows Vista for Business (32-bit)

    I have already tried the following:

    You receive error 0x80070020 when you use the Windows Update Web site or the Microsoft Update Web site to install updates

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;883825

    Method 1: If the issue still persist refer the below link to run the automatic troubleshooter.

    Fix the problem with Microsoft Windows Update that is not working

    http://support.microsoft.com/mats/windows_update/

    Method 2: Follow the steps from the below link.

     Windows Update error 80070020

    http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80070020

    Method 3: Download Service pack 2 standalone pack and try to install.

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&displaylang=en

    Method 4: You receive error 0x80070020 when you use the Windows Update Web site or the Microsoft Update Web site to install updates

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;883825

    Are they any logs I can provide that will give more informatin. If so, let me know where to get them.

    Thanks


    Hi

    I did an in-place upgrade, and everything went OK.

    After that I checked for any windows update, and 132 were reccommended.

    When all the updates had been installed, I had to restart the laptop, but

    it froze on the configuring updates screen.

    I then had to a system restore, using the installation CD, back to before

    the updates.

    This time I installed the updates in batches accoording to year of release.

    The oldest were done first. This method resulted in success.

    Over the next few days I checked for any windows update, and eventually

    I was presented with KB948465(Vista SP2). This time the installation went ahead

    problems.

    Thanks for you help.

    • Moved by Carey FrischMVP, Moderator Sunday, March 11, 2012 4:27 PM Moved to more appropriate forum category (From:Windows Vista Service Packs/Windows Server 2008 Service Packs)
    • Edited by ClintSE Thursday, March 22, 2012 12:46 PM
    Wednesday, February 29, 2012 12:48 PM