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Exchange 2010 received message problems

Question
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Hello,
I really need help because didnt know what to do with my exchange 2010 server. I have identified few of domains I
cant receive message from. I mean logs show that message is quered but it did not reach the users mailbox.
I'll try to give all the information about my infrostructure.
I have two servers connected to the cluster. My DC and Exchange servers are Hyper-V virtual servers with Windows
Server 2008 R2 operating system. All the system is firewalled with fortigate 60C firewall. All spam and mail
filtering is disabled on it. All firewalls are disabled on both servers. My exchange server have all main exchange
server roles installed. I have no edge server.
Few days ago I recognised that mails from some domains, cant reach my domain. After some anallysis I find that
thease mails reach my exchange server but I dont know why they didnt fall in to the users mailbox. Users cant see
them. I have looked up throught the message flow log and there is the line:
<8235D40BC99E1F46A7D7C0F391107CEA47FE53FF @ SENDERSDOMAIN. DM> Queued mail for delivery;250 2.6.0
<8235D40BC99E1F46A7D7C0F391107CEA47FE53FF @ SENDERSDOMAIN. DM> Queued mail for
delivery,0,2,,;,<<MESSAGESUBJECT>>,SENDERS@MAILBOX.MB,SENDERS@MAILBOX.MB,,Incoming,,,,
log finishes. I dont know where to look for the problem. I think my server received that message but cant direct
them to the users mailbox.
Please guys, help me. I'll be fired :)
Please guys, help me. I'll be fired :)
Saturday, February 23, 2013 7:29 AM
Answers
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You can see from the agent log that Sender ID Agent is causing this issue. I assume you have configured this and all is working now.
Sukh
- Proposed as answer by wendy_liuModerator Monday, March 4, 2013 2:30 AM
- Marked as answer by wendy_liuModerator Monday, March 4, 2013 2:30 AM
Monday, February 25, 2013 8:59 AM
All replies
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& check.
Check queue viewr & see what the reason it states.
Also look at the events in MT.
If you have any antispam agents on Exch make sure they are disabled. Run Get-Transportagent &
Sukh
- Edited by Sukh828 Sunday, February 24, 2013 12:50 AM
Sunday, February 24, 2013 12:47 AM -
Thanks for your reply,
I have checked the queue viewer but i see nothing, or maybe I have no experiance to see it :( Then I'm opening the queue viewer I have no data on it, so I have pushed the connect to server button...It founds my server, I pushed on it, but I got no info after I filtered the data. Looks like it didnt connect :(
Events on MT? there I can found it. Sorry I'm very new on exchange, just 2 months I got it.
Do I need to disable the agent using:
Set-ContentFilterConfig -Enabled $false
Sunday, February 24, 2013 8:26 AM -
I think this would disable anti-spam agents globally (content filter is just one element among others):
Set-TransportServer –Identity 'YourServerName' –AntispamAgentsEnabled $false
http://technet.microsoft.com/en-us/magazine/ff404233.aspx
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.
Sunday, February 24, 2013 12:54 PM -
- Have you checked message tracking? What do the events say?
- Did you run Get-Transportagent ? Any Anti-spam agents listed?
Sukh
Sunday, February 24, 2013 1:05 PM -
message tracking didnt find any message that fails. And Event viewer have no logs about that sender.
What I know and didnt mentioned before, that the sender didnt got any error messages. He think that all users in my domain got his mail.
Get-transportagent results:
Identity Enabled Priority
-------- ------- --------
Connection Filtering Agent True 1
Transport Rule Agent True 2
Text Messaging Routing Agent True 3
Text Messaging Delivery Agent True 4
Content Filter Agent False 5
Protocol Analysis Agent True 6
Sender Id Agent True 7
Sender Filter Agent True 8
Recipient Filter Agent True 9Sunday, February 24, 2013 6:10 PM -
What does message tracking show ? Dont look for failed messages , look for all in that time frame.The message tracking will show events that took place. I wasn't referring to the Event Viewer.
Also have a look at the Agent logs.
Sukh
Sunday, February 24, 2013 6:24 PM -
message tracking found thease messages. Here I see event details:
Delivery Report for
me(my@mail.mb)Failed
2/22/2013 1:25 PM
server.domain.dmThe message couldn't be
delivered.250 2.6.0
8235D40BC99E1F46A7D7C0F391107CEA47FE5461@senders.domain.dm
Queued mail for deliveryHow can I see Agent logs?
Sunday, February 24, 2013 8:05 PM -
Can you do the below and then ask the sender to send again?
Set-ContentFilterConfig -BypassedSenders Sender@sender.com
Agent logging http://technet.microsoft.com/en-us/library/bb124795(v=exchg.141).aspx
Sukh
Sunday, February 24, 2013 8:38 PM -
I have just did the command you told me, and the sender resends test message, Message fails :(
this is what the agent log tells:
2013-02-25T06:52:25.585Z,08CFDD599987A6CB,192.168.121.176:25,192.168.121.254:7217,192.168.121.254,,
sender@domain.com,sender@domain.com;,my@mail.com,1,Sender Id Agent,OnEndOfHeaders,DeleteMessage,,Fail_NotPermitted,sender@domain.com,
Monday, February 25, 2013 7:06 AM -
Hi ,
Please check if configure Sender Filtering for anti-spam.
Configure Sender Filtering Properties:
http://technet.microsoft.com/en-us/library/bb125179(v=exchg.141).aspx
Wendy Liu
TechNet Community SupportMonday, February 25, 2013 7:21 AMModerator -
Thanks to you all guys. I have learned a lot this weekend. Configured spam filter propertly and now everything look ok. Thanks a lot!!!Monday, February 25, 2013 8:03 AM
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You can see from the agent log that Sender ID Agent is causing this issue. I assume you have configured this and all is working now.
Sukh
- Proposed as answer by wendy_liuModerator Monday, March 4, 2013 2:30 AM
- Marked as answer by wendy_liuModerator Monday, March 4, 2013 2:30 AM
Monday, February 25, 2013 8:59 AM -
hi
i have the same probelm here
where i can check to know that sender ID is causing the problem do you mean from receive connector log file
please help.
Tuesday, April 16, 2013 8:26 AM