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Problem with opening some docs on Project sites RRS feed

  • Question

  • Hi All, we have a couple of users facing a problem with opening a number of office docs.

    Any Help greatly appreciated

    Wednesday, February 10, 2016 5:38 PM

Answers

  • The issue was fixed by repairing the Microsoft office tools especially SharePoint upload center application.
    • Marked as answer by Nav Sahi Thursday, February 25, 2016 3:35 AM
    Thursday, February 25, 2016 3:35 AM

All replies

  • First determine whether this is machine specific or user specific. If you logon to the affected users machine, do you get the same error?

    Gary Chefetz, MCITP, MCP, MVP msProjectExperts
    Project and Project ServerFAQs
    Project Server Help BLOG

    Wednesday, February 10, 2016 9:56 PM
    Moderator
  • Are all the file types same that gives an error? Are you using OWA yes or no? Which browser are you using? Compare the browser versions between users as well 

    Regards, Syed Faizan ur Rehman, CBPM®,PRINCE2®, MCTS

    Thursday, February 11, 2016 1:45 PM
  • Hi Gary, This is not machine specific and I tried accessing the same document without any error. so this is user specific. I deleted the office caches and rebooted the system but didn't work
    Friday, February 12, 2016 6:23 PM
  • The issue was fixed by repairing the Microsoft office tools especially SharePoint upload center application.
    • Marked as answer by Nav Sahi Thursday, February 25, 2016 3:35 AM
    Thursday, February 25, 2016 3:35 AM