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DPM 2016 .Net Runtime error for OBRecoveryServicesManagementAgent.exe RRS feed

  • Question

  • Hi All,

    I am getting an issue on my new DPM 2016 server with Azure Backup.  The error in the Application log is shown below:

    Log Name:      Application

    Source:        .NET Runtime

    Date:          6/11/2018 8:18:29 AM

    Event ID:      1026

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      sstgse4dpm11.shapetechnologies.com

    Description:

    Application: OBRecoveryServicesManagementAgent.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.AccessViolationException

       at <Module>.CTraceProvider.TraceToErrorFile(CTraceProvider*, DLS_TRACE_EVENT*)

       at Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceProvider.Trace(Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceFlag, System.String, Int32, System.Guid*, Boolean, System.String, System.Object[])

       at Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceProvider._TraceMessage(Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceFlag, System.String, Int32, System.String, System.Object[])

       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerFactory.GetServer(System.String, System.ComponentModel.AsyncOperation, Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerScope)

       at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.Common.ConnectDpmServer.ProcessRecord()

       at System.Management.Automation.CommandProcessor.ProcessRecord()

       at System.Management.Automation.CommandProcessorBase.DoExecute()

       at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(System.Object)

       at System.Management.Automation.PipelineOps.InvokePipeline(System.Object, Boolean, System.Management.Automation.CommandParameterInternal[][], System.Management.Automation.Language.CommandBaseAst[], System.Management.Automation.CommandRedirection[][], System.Management.Automation.Language.FunctionContext)

       at System.Management.Automation.Interpreter.ActionCallInstruction`6[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.Interpreter.Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.LightLambda.RunVoid1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.__Canon)

       at System.Management.Automation.DlrScriptCommandProcessor.RunClause(System.Action`1<System.Management.Automation.Language.FunctionContext>, System.Object, System.Object)

       at System.Management.Automation.DlrScriptCommandProcessor.Complete()

       at System.Management.Automation.CommandProcessorBase.DoComplete()

       at System.Management.Automation.Internal.PipelineProcessor.DoCompleteCore(System.Management.Automation.CommandProcessorBase)

       at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(System.Object)

       at System.Management.Automation.Runspaces.LocalPipeline.InvokeHelper()

       at System.Management.Automation.Runspaces.LocalPipeline.InvokeThreadProc()

       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

       at System.Threading.ThreadHelper.ThreadStart()

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name=".NET Runtime" />

        <EventID Qualifiers="0">1026</EventID>

        <Level>2</Level>

        <Task>0</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2018-06-11T15:18:29.774625500Z" />

        <EventRecordID>15994</EventRecordID>

        <Channel>Application</Channel>

        <Computer>sstgse4dpm11.shapetechnologies.com</Computer>

        <Security />

      </System>

      <EventData>

        <Data>Application: OBRecoveryServicesManagementAgent.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.AccessViolationException

       at &lt;Module&gt;.CTraceProvider.TraceToErrorFile(CTraceProvider*, DLS_TRACE_EVENT*)

       at Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceProvider.Trace(Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceFlag, System.String, Int32, System.Guid*, Boolean, System.String, System.Object[])

       at Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceProvider._TraceMessage(Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceFlag, System.String, Int32, System.String, System.Object[])

       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerFactory.GetServer(System.String, System.ComponentModel.AsyncOperation, Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerScope)

       at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.Common.ConnectDpmServer.ProcessRecord()

       at System.Management.Automation.CommandProcessor.ProcessRecord()

       at System.Management.Automation.CommandProcessorBase.DoExecute()

       at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(System.Object)

       at System.Management.Automation.PipelineOps.InvokePipeline(System.Object, Boolean, System.Management.Automation.CommandParameterInternal[][], System.Management.Automation.Language.CommandBaseAst[], System.Management.Automation.CommandRedirection[][], System.Management.Automation.Language.FunctionContext)

       at System.Management.Automation.Interpreter.ActionCallInstruction`6[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.Interpreter.Run(System.Management.Automation.Interpreter.InterpretedFrame)

       at System.Management.Automation.Interpreter.LightLambda.RunVoid1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.__Canon)

       at System.Management.Automation.DlrScriptCommandProcessor.RunClause(System.Action`1&lt;System.Management.Automation.Language.FunctionContext&gt;, System.Object, System.Object)

       at System.Management.Automation.DlrScriptCommandProcessor.Complete()

       at System.Management.Automation.CommandProcessorBase.DoComplete()

       at System.Management.Automation.Internal.PipelineProcessor.DoCompleteCore(System.Management.Automation.CommandProcessorBase)

       at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(System.Object)

       at System.Management.Automation.Runspaces.LocalPipeline.InvokeHelper()

       at System.Management.Automation.Runspaces.LocalPipeline.InvokeThreadProc()

       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

       at System.Threading.ThreadHelper.ThreadStart()

    </Data>

      </EventData>

    </Event>

    I don't see any Azure backups listed in recovery.  There are no errors in DPM.  This is a recently setup DPM server, maybe only a week online.  Thanks in advance.

    Jeff

    Monday, June 11, 2018 3:41 PM

All replies

  • Hi,

    Random Question, is the Server that SCDPM is sat on Windows 2016?

    If so, is windows Defender enabled, I have had this issue on my DPM server and disabling Windows Defender has resolved my issue of not being able to recovery Azure, as it was hitting the SQL databases and disks.

    I also have McAfee on this server, with the correct DPM Exceptions included, so these exceptions could be added to Windows Defender.

    Michael

    Wednesday, July 25, 2018 10:00 AM