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Problems synchronising Sony Ericsson W810 RRS feed

  • Question

  • I have just install in my computer Vista and I can't synchronize my cell with Outlook 2007.  The error says "sync controller module has stopped working".  Can anybody help me out to solve this problem?

    Thursday, July 3, 2008 12:43 AM

Answers

  • Hi,

     

    Please understand that Windows Vista does not native support Sony Ericsson W810 synchronization. You need a software named Sony Ericsson PC Suite on the computer.

     

    I found the following websites for you.

     

    W810i support Synchronization issues

    http://www.sonyericsson.com/cws/support/phones/detailed/synchronizationissues/w810i?cc=us&lc=en

     

    W810i support User guide

    http://www.sonyericsson.com/cws/support/phones/detailed/userguide/w810i?cc=us&lc=en

     

    If you have any problem when using the Sony Ericsson PC Suite, it is recommended to contact Sony Support to address this issue.

     

    For your convenience:

     

    Contact Sony Ericsson

    http://www.sonyericsson.com/cws/common/contact?cc=us&lc=en

     

    Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

     

    Hope it helps.

     

     

    Friday, July 4, 2008 11:33 AM
    Moderator

All replies

  • Hi,

     

    Please understand that Windows Vista does not native support Sony Ericsson W810 synchronization. You need a software named Sony Ericsson PC Suite on the computer.

     

    I found the following websites for you.

     

    W810i support Synchronization issues

    http://www.sonyericsson.com/cws/support/phones/detailed/synchronizationissues/w810i?cc=us&lc=en

     

    W810i support User guide

    http://www.sonyericsson.com/cws/support/phones/detailed/userguide/w810i?cc=us&lc=en

     

    If you have any problem when using the Sony Ericsson PC Suite, it is recommended to contact Sony Support to address this issue.

     

    For your convenience:

     

    Contact Sony Ericsson

    http://www.sonyericsson.com/cws/common/contact?cc=us&lc=en

     

    Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

     

    Hope it helps.

     

     

    Friday, July 4, 2008 11:33 AM
    Moderator
  • I have a w810i working fine with PC Suite and Windows 7. (So it is possible).

    I cannot get the new Sony Ericsson W995 working though. Bluetooh just wont pair.

    Friday, July 3, 2009 12:35 AM
  • What version of PC Suite did you use?  And was it Windows 7 x64 or 32? 

    I installed Windows 7x64 last night but couldn't get PC Suite working.  I installed 6.009 and it said it didn't support my phone.  (Over bluetooth)
    Wednesday, January 13, 2010 3:47 PM
  • I have a w810i working fine with PC Suite and Windows 7. (So it is possible).

    I cannot get the new Sony Ericsson W995 working though. Bluetooh just wont pair.


    hey daniel how can u working pc suite with windows 7 please help me

    onur1912@hotmail.co.uk is my mail

    Friday, June 4, 2010 1:46 AM
  • My Sony Ericsson W995 works fine now with the newest firmware, PC Suite, Toshiba Bluetooth stack and Windows 7 x64

    Onur - As you can see, my previous post was a year ago and I no longer have the Sony Ericsson W810i. However I can confirm that I had it working on my Windows 7 x64 beta at that time. 

    From what I remember you will need the older version of PC Suite: http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/pcsuite/w810i?cc=us&lc=en

    Where is it 'not working'? you will need to provide more details and check the following:

    Check you have the latest W810i Firmware
    Latest Bluetooth Drivers for your Bluetooth adapter and can other devices connect to it?
    Does it connect with the USB cable?
    Try another brand bluetooth adapter. (I found issues with the W995 and certain BT Adapters so may be the same case for W810i)
    Are you using Windows 7 x32 or x64 ?

    Goodluck!

     

     

    Friday, June 4, 2010 2:44 PM