locked
Service Pack 2 will not install on Standard Server 2008 RRS feed

  • Question

  • Operating system :- x64 Standard Server 2008 RC1

    Issue :- When i attempt to install SP 2 it says SP 1 is not installed ( even though 2008 comes with sp1 as default )

    To date :-

     

    I have run the readiness check tool and it has come back with this

    ====================================================================

    Checking System Update Readiness.

    Binary Version 6.0.6002.22574

    Package Version 13.0

    2012-01-28 22:41

     

    Checking Windows Servicing Packages

     

    Checking Package Manifests and Catalogs

     

    Checking Package Watchlist

     

    Checking Component Watchlist

     

    Checking Packages

    (f) CBS MUM Missing 0x00000002 servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.1.6001.65.mum

     

    Checking Component Store

     

    Summary:

    Seconds executed: 456

     Found 1 errors

      CBS MUM Missing Total count: 1

     

    Unavailable repair files:

    servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.1.6001.65.mum

    servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.1.6001.65.cat

     

    =============================================================================

     

    We installed 2008 RC 1 on a test pc to pull those two files off but i can not see them.

     

    So my question is how do i repair these files ?

     

    Tuesday, January 31, 2012 5:07 AM

Answers

  • Hello

     

    Thanks for posting.

     

    The two corrupted files seems to be components of Windows Update Client. Go to Windows Update – View Installed Updates, if you see Windows Update Client, remove it.

     

    If not, I’d suggest take ownership and full control of the folder C:\Windows\Servicing\Packges, delete these two files (remember to backup) and try installing Service Pack 2 again.

     

    This makes the current logged on user (needs to have Administrative privileges) owner of folder:

    takeown /F c:\Windows\Servicing\Packages /D y /R

     

    Then assign full control using:

    cacls c:\Windows\Servicing\Packages /E /T /C /G "UserName":F

     

    You may also try the Reset Windows Update Tool to fix this problem

    http://support.microsoft.com/kb/929833

     

     

    If still no luck, System File Checker (SFC) and In-place Upgrade are viable solutions.

     

    Run SFC to scan the system

    http://support.microsoft.com/kb/929833

     

     

    Thanks
    ZHANG

    Tuesday, January 31, 2012 7:20 AM

All replies

  • Hello

     

    Thanks for posting.

     

    The two corrupted files seems to be components of Windows Update Client. Go to Windows Update – View Installed Updates, if you see Windows Update Client, remove it.

     

    If not, I’d suggest take ownership and full control of the folder C:\Windows\Servicing\Packges, delete these two files (remember to backup) and try installing Service Pack 2 again.

     

    This makes the current logged on user (needs to have Administrative privileges) owner of folder:

    takeown /F c:\Windows\Servicing\Packages /D y /R

     

    Then assign full control using:

    cacls c:\Windows\Servicing\Packages /E /T /C /G "UserName":F

     

    You may also try the Reset Windows Update Tool to fix this problem

    http://support.microsoft.com/kb/929833

     

     

    If still no luck, System File Checker (SFC) and In-place Upgrade are viable solutions.

     

    Run SFC to scan the system

    http://support.microsoft.com/kb/929833

     

     

    Thanks
    ZHANG

    Tuesday, January 31, 2012 7:20 AM
  • Thanks for the prompt reply. I will try these steps!
    Tuesday, January 31, 2012 9:28 PM