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User can't send email in outlook RRS feed

  • Question

  • Exchange 2010 user is unable to send email in outlook2010. The send/receive reports not having permission to perform the action (0x80070005). She functions normally on iphone and ipad, and in owa. This is a mailbox that previously functoned.
    • Edited by Mike in NJ Friday, February 28, 2014 3:46 PM
    Friday, February 28, 2014 2:19 PM

Answers

  • Yes! The user had two accounts in Outlook. When we removed one of them, she was able to send mail normally.
    • Marked as answer by Mike in NJ Thursday, March 6, 2014 1:57 PM
    Thursday, March 6, 2014 1:57 PM

All replies

  • Hi 

    What RU and SP version are you on?

    If she selects a user from the GAL does the mail leave the mailbox?

    Try creating a new outlook profile and see what happens.

    Friday, February 28, 2014 3:57 PM
    Owner
  • Hi Mike,

    Does this issue occur on Online mode or Cached mode?

    I guess on Cached mode only. If it is the case, please try to re-add the user into Outlook or re-create a new profile for testing.

     

    Feel free to correct me if there is any misunderstanding.

     

    Thanks

    Mavis


    Mavis Huang
    TechNet Community Support

    Monday, March 3, 2014 6:36 AM
    Moderator
  • Hi Mike,

    Any update?

     

    Thanks

    Mavis


    Mavis Huang
    TechNet Community Support

    Thursday, March 6, 2014 1:28 AM
    Moderator
  • Yes! The user had two accounts in Outlook. When we removed one of them, she was able to send mail normally.
    • Marked as answer by Mike in NJ Thursday, March 6, 2014 1:57 PM
    Thursday, March 6, 2014 1:57 PM