locked
Word 2010 fails at startup RRS feed

  • Question

  • I recently installed Office 2010 Plus on new hardware, (HP Pavilion DM1) only to have Word consistently fail on startup.  I used, without success, the troubleshooting procedures in:

    http://support.microsoft.com/kb/921541

    From Safe Mode I disabled each COM add-in, in the process discovering the startup failure ceased when I disabled a Motorola "Send to Bluetooth" add-in.  This add-in was not shown in the Reg entry KB921541 had me test. 

    For what its worth, since I hadn't come across this as a solution to start-up issues.

    Thursday, March 31, 2011 9:03 PM

Answers

  • Well, this will be helpful for the others.  ^_^

    And thank you for your time and effort on this issue.

    I will have this thread closed. If you have any questions, please feel free to reply to us and this thread will be re-opened.

    Sincerely,

    Max Meng

    • Marked as answer by Max Meng Monday, April 4, 2011 5:42 PM
    Monday, April 4, 2011 5:37 PM