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Why is my Desktop locked in windows update mode for the past several hours? RRS feed

  • Question

  • My Windows7 Home Premium boot screen reads "Please do not power off or unplug your machine. Installing update 10 of 11. Its been like this for the past several hours. What should I do? I am currently using my laptop for this query.
    • Edited by 2255766 Thursday, February 16, 2012 3:54 PM
    • Moved by Carey FrischMVP Monday, February 20, 2012 4:07 AM Moved to more appropriate forum category (From:Windows Vista Application Compatibility Toolkit)
    Thursday, February 16, 2012 3:52 PM

Answers

  • Hi,

    If the update has been installed for several hours, it may be in dead loop. Please restart the computer by force. If the computer boots fine, you can check which update fails in update history.

    If the computer doesn't boot fine, please try Safe Mode or Last Good known Good Configuration.


    Niki Han

    TechNet Community Support

    • Marked as answer by Niki Han Thursday, March 1, 2012 9:43 AM
    Tuesday, February 21, 2012 7:50 AM