locked
Outlook meetings 1 hour off when syncing from iphone RRS feed

  • Question

  • Hi!

    Outlook 2013 meetings are 1 hour off when syncing from iPhone.

    IOS version is 9.3 so it's not an old IOS 8 problem.

    Time zone settings on iPhone, Windows and Outlook are correct.

    The most interesting thing is that time is correct in Outlook popup notification.

    Any ideas?

    Regards, Alexey

    Wednesday, March 30, 2016 2:00 PM

Answers

  • So looks like it's Exchange problem.

    It could be. It seems like the sync between iPhone and Exchange caused the issue, though I'm not sure which part of it.

    But as this only occurs when the meetings are created from iPhone, try reinstalling the app(if you are using one), then reconfigure the account, check if the problem persists.

    Regards,

    Melon Chen
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    Thursday, March 31, 2016 7:59 AM

All replies

  • Hi,

    How about on OWA? Does the meeting time also display incorrectly?

    Also is it an Exchange Account or Outlook.com account?

    Regards,

    Melon Chen
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    Thursday, March 31, 2016 6:52 AM
  • OWA shows incorrect date too.

    So looks like it's Exchange problem.

    Thursday, March 31, 2016 7:39 AM
  • So looks like it's Exchange problem.

    It could be. It seems like the sync between iPhone and Exchange caused the issue, though I'm not sure which part of it.

    But as this only occurs when the meetings are created from iPhone, try reinstalling the app(if you are using one), then reconfigure the account, check if the problem persists.

    Regards,

    Melon Chen
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    Thursday, March 31, 2016 7:59 AM
  • Hi,

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    Regards,

    Melon Chen
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    Tuesday, April 5, 2016 1:37 AM
  • Hi,

    I'm marking the reply as answer.

    If you come back to find it doesn't work for you, please reply to us and unmark the answer.

    Regards,

    Melon Chen
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    Wednesday, April 6, 2016 2:21 AM