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computer has not reported for more than 30 days (WSUS) RRS feed

  • Question

  • Hi

    Could you please have a look below  log and advise the solution?

    2017-02-14 10:24:35:861  972 f80 AU #############
    2017-02-14 10:24:35:861  972 f80 AU ## START ##  AU: Search for updates
    2017-02-14 10:24:35:861  972 f80 AU #########
    2017-02-14 10:24:35:861  972 f80 AU <<## SUBMITTED ## AU: Search for updates [CallId = {D6925E85-B163-4C4F-BBEC-CB0657DC07E6}]
    2017-02-14 10:24:35:861  972 d20 Agent *************
    2017-02-14 10:24:35:861  972 d20 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2017-02-14 10:24:35:861  972 d20 Agent *********
    2017-02-14 10:24:35:861  972 d20 Agent   * Online = Yes; Ignore download priority = No
    2017-02-14 10:24:35:861  972 d20 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2017-02-14 10:24:35:861  972 d20 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2017-02-14 10:24:35:861  972 d20 Agent   * Search Scope = {Machine}
    2017-02-14 10:24:35:861  972 d20 Setup Checking for agent SelfUpdate
    2017-02-14 10:24:35:861  972 d20 Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2017-02-14 10:24:35:861  972 d20 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2017-02-14 10:24:35:876  972 d20 Misc  Microsoft signed: Yes
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: Send failed with hr = 80070008.
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: SendRequest failed with hr = 80070008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <>. error 0x80070008
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80070008
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80070008
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80070008
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: Send failed with hr = 80070008.
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: SendRequest failed with hr = 80070008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: WinHttp: SendRequestUsingProxy failed for >. error 0x80070008
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80070008
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80070008
    2017-02-14 10:24:35:876  972 d20 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: Send failed with hr = 80070008.
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: SendRequest failed with hr = 80070008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <>. error 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: Send failed with hr = 80070008.
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: SendRequest failed with hr = 80070008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <error 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80070008
    2017-02-14 10:24:35:892  972 d20 Misc WARNING: DownloadFileInternal failed for : error 0x80070008
    2017-02-14 10:24:35:892  972 d20 Setup WARNING: SelfUpdate check failed to download package information, error = 0x80070008
    2017-02-14 10:24:35:892  972 d20 Setup FATAL: SelfUpdate check failed, err = 0x80070008
    2017-02-14 10:24:35:892  972 d20 Agent   * WARNING: Skipping scan, self-update check returned 0x80070008
    2017-02-14 10:24:35:907  972 d20 Agent   * WARNING: Exit code = 0x80070008
    2017-02-14 10:24:35:907  972 d20 Agent *********
    2017-02-14 10:24:35:907  972 d20 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2017-02-14 10:24:35:907  972 d20 Agent *************
    2017-02-14 10:24:35:907  972 d20 Agent WARNING: WU client failed Searching for update with error 0x80070008
    2017-02-14 10:24:35:907  972 10a8 AU >>##  RESUMED  ## AU: Search for updates [CallId = {D6925E85-B163-4C4F-BBEC-CB0657DC07E6}]
    2017-02-14 10:24:35:907  972 10a8 AU   # WARNING: Search callback failed, result = 0x80070008
    2017-02-14 10:24:35:907  972 10a8 AU   # WARNING: Failed to find updates with error code 80070008
    2017-02-14 10:24:35:907  972 10a8 AU #########
    2017-02-14 10:24:35:907  972 10a8 AU ##  END  ##  AU: Search for updates [CallId = {D6925E85-B163-4C4F-BBEC-CB0657DC07E6}]
    2017-02-14 10:24:35:907  972 10a8 AU #############
    2017-02-14 10:24:35:907  972 10a8 AU Successfully wrote event for AU health state:0
    2017-02-14 10:24:35:907  972 10a8 AU AU setting next detection timeout to 2017-02-14 07:24:35
    2017-02-14 10:24:35:907  972 10a8 AU Successfully wrote event for AU health state:0
    2017-02-14 10:24:35:907  972 10a8 AU Successfully wrote event for AU health state:0
    2017-02-14 10:24:40:900  972 d20 Report REPORT EVENT: {FF1C5B40-939F-40B5-BBB2-D2AA835B028D} 2017-02-14 10:24:35:892+0800 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80070008 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80070008.
    2017-02-14 10:24:40:900  972 d20 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2017-02-14 10:24:40:900  972 d20 Report WER Report sent: 7.6.7600.256 0x80070008 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2017-02-14 10:24:40:900  972 d20 Report CWERReporter finishing event handling. (00000000)
    2017-02-14 10:24:44:847  972 d20 PT WARNING: Cached cookie has expired or new PID is available
    2017-02-14 10:24:44:847  972 d20 PT Initializing simple targeting cookie, clientId = a938df95-a0d5-4ffe-84fc-8033bd62890f, target group = , DNS name = nsc0adn002.dc01.nsc
    2017-02-14 10:24:44:847  972 d20 PT   Server URL =
    2017-02-14 10:24:44:847  972 d20 Misc WARNING: Send failed with hr = 80070008.
    2017-02-14 10:24:44:847  972 d20 Misc WARNING: SendRequest failed with hr = 80070008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    2017-02-14 10:24:44:847  972 d20 PT   + Last proxy send request failed with hr = 0x80070008, HTTP status code = 0
    2017-02-14 10:24:44:847  972 d20 PT   + Caller provided credentials = No
    2017-02-14 10:24:44:847  972 d20 PT   + Impersonate flags = 0
    2017-02-14 10:24:44:847  972 d20 PT   + Possible authorization schemes used =
    2017-02-14 10:24:44:847  972 d20 PT WARNING: GetAuthorizationCookie failure, error = 0x80070008, soap client error = 5, soap error code = 0, HTTP status code = 200
    2017-02-14 10:24:44:847  972 d20 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80070008
    2017-02-14 10:24:44:847  972 d20 PT WARNING: PopulateAuthCookies failed: 0x80070008
    2017-02-14 10:24:44:847  972 d20 PT WARNING: RefreshCookie failed: 0x80070008
    2017-02-14 10:24:44:847  972 d20 PT WARNING: RefreshPTState failed: 0x80070008
    2017-02-14 10:24:44:847  972 d20 PT WARNING: PTError: 0x80070008
    2017-02-14 10:24:44:847  972 d20 Report WARNING: Reporter failed to upload events with hr = 80070008.

    Thank you.

    Tuesday, February 14, 2017 6:29 AM

All replies

  • Hi koko,

    On the WSUS clients that do not report to the WSUS server, please do the following things, check if it could work after then:

    1. Reset windows update components:

    https://support.microsoft.com/en-us/kb/971058

    2. Clear SoftwareDistribution folder:

    1) In cmd, run net stop wuauserv;

    2) Delete or Rename SoftwareDistribution folder (C:\Windows\SoftwareDistribution)

    3) In cmd, run net start wuauserv.

    3. Run sfc /scannow to check if there are corrupted or missing system files.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, February 15, 2017 5:27 AM
  • Hi,

    Just to check if the above reply could be of help? If yes, you may mark useful reply as answer, if not, welcome to feedback.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, March 1, 2017 2:11 AM