RPC server Unavailable - Windows Xp system RRS feed

  • Question

  • Hello,

          When i try to connect to WMI control through computer management of a remote computer from a server ,iam getting this error.

    "Win32:The RPC is unavailable"

    If i try to connect to remote registry,iam getting the below error

    "Make sure you have permissions to administer this computer"

    What kind of permission I have to give?I have permissions to all the computers in domain except some.My account have administrative privilages.But still its showing error.How can i configure permissions to those computers?Manually login and doing is impossible to all the systems.

    let me know the cause for this?Iam not sure whether this is needed but still for your info port 135 is open.

    gowthaman J

    • Moved by Nicholas LiModerator Friday, October 12, 2012 2:38 AM (From:Windows 7 Installation, Setup, and Deployment)
    Thursday, October 11, 2012 1:32 PM

All replies

  • Dear Gowthaman,

     What is the status of RPC service? Is it started or disabled?

    Suspecting  the Remote Procedure Call service is 
    disabled for the hardware profile that you are currently using. 

       1. Restart your computer by using the Safe Mode startup option. To 
    do this, follow these steps: 

    1. Restart your computer, and when the Boot menu appears, press F8. 

             2. Under Windows Advanced Options Menu, select Safe Mode, and 
    then press ENTER. 

    3. When the Boot menu appears again with the words "Safe Mode" 
    displayed at the bottom of the menu, select the operating system that 
    you want to start, and then press ENTER. 

       2. Click Start, click Run, type regedit, and then click OK. 

       3. In the left pane, locate and then click the following registry 

          HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles 

       4. On the File menu, click Export. 

       5. In the File name box, type a name for the registry file. 

       6. In the Save in list, click the location where you want to save 
    the registry file, and then click Save. 

       7. Right-click LEGACY_RPCSS, click Delete, and in the Confirm Key 
    Delete dialog box, click Yes. 

          Note Do not delete any one of the following subkeys that may be 
    found under the ROOT subkey: 
              * MS_L2TPMINIPORT 
              * MS_NDISWANIP 
              * MS_PPPOEMINIPORT 
              * MS_PPTPMINIPORT 
              * MS_PSCHEDMP 
              * MS_PTIMINIPORT 

       8. Exit Registry Editor. 

       9. Restart your computer by using the Restart Windows Normally 
    start up option.


    Regards Jinish.K.G|MCTS|HCL Infosystems LTD

    Monday, October 29, 2012 3:46 AM
  • I think you need administrator permission for this.

    Thanks, Renjith V R

    Thursday, November 1, 2012 11:49 AM
  • You need a few things to remotely access these features.

    1) No firewall blocking RPC.

    2) Remote Registry service enabled and started.

    3) RPC Service enabled and started.

    4) As stated above, Administrators rights.

    When I need to access a remote PC through an MMC Snap on I'll use Services.msc to remotely connect to the PC and enabled whatever services are required.

    Wednesday, November 7, 2012 9:40 AM