DVDS Players will not work RRS feed

  • Question

  • Problem Event Name: PnPDeviceProblemCode

    Architecture: x86

    Hardware Id: IDE\CdRomATAPI_BD__B__DH4B1S_____________________7P5B____

    Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}

    PnP problem code: 00000013

    Driver name: cdrom.sys

    Driver version: 6.0.6002.18005

    Driver date: 04-11-2009

    OS Version: 6.0.6002.

    Locale ID: 1033

    I restored  to a point before the problem ., and still got a error  saiding it counld not restore.I erased my own system, started over. once the  windows updates kick in my Dvd drives stop working .  Help please...........

    Tuesday, July 20, 2010 3:35 AM