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WDF01000.SYS BSOD issue RRS feed

  • Question

  • hi,

    could someone help me with this constant blue screen of death this is happening on multiple pc's but and the debug always shows the same thing anyone have any ideas?

    ******************************************************************************

    WDF_VIOLATION (10d)
    The Kernel-Mode Driver Framework was notified that Windows detected an error
    in a framework-based driver. In general, the dump file will yield additional
    information about the driver that caused this bug check.
    Arguments:
    Arg1: 00000006, A fatal error was made in handling a WDF request. In this case,
     Parameter 2 further specifies the type of fatal error that has
     been made, as defined by the enumeration WDF_REQUEST_FATAL_ERROR.
    Arg2: 00000003, The driver attempted to send a framework request that has
     already been sent to an I/O target.
    Arg3: 784e0240, The WDF request handle value.
    Arg4: 87ad0ee8, Reserved.

    Debugging Details:
    ------------------


    BUGCHECK_STR:  0x10D_6

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

    PROCESS_NAME:  System

    CURRENT_IRQL:  2

    LAST_CONTROL_TRANSFER:  from 8bc62c84 to 82b25e98

    STACK_TEXT: 
    8dfafad0 8bc62c84 0000010d 00000006 00000003 nt!KeBugCheckEx+0x1e
    8dfafaec 8bc10bb6 00000006 00000003 784e0240 Wdf01000!FxVerifierBugCheck+0x21
    8dfafb24 8bc10b0e 00634578 00000000 00000000 Wdf01000!FxIoTarget::SubmitLocked+0x71
    8dfafb44 8bc14ca6 87b1fdb8 00000000 00000000 Wdf01000!FxIoTarget::Submit+0x21
    8dfafbc0 8bc0ed2c 784617b0 87ad0ee8 82b833bc Wdf01000!imp_WdfRequestSend+0x31d
    8dfafbdc 8bc0f098 852c1d50 87ac5ee8 8dfafc00 Wdf01000!FxWorkItem::WorkItemHandler+0xa5
    8dfafbec 82c5c57c 87ac5ee8 87b9e848 852a54c0 Wdf01000!FxWorkItem::WorkItemThunk+0x1b
    8dfafc00 82ac41eb 852c1d50 00000000 852a54c0 nt!IopProcessWorkItem+0x23
    8dfafc50 82c5107a 00000001 a6e20bc5 00000000 nt!ExpWorkerThread+0x10d
    8dfafc90 82af7819 82ac40de 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


    STACK_COMMAND:  kb

    FOLLOWUP_IP:
    Wdf01000!FxVerifierBugCheck+21
    8bc62c84 cc              int     3

    SYMBOL_STACK_INDEX:  1

    SYMBOL_NAME:  Wdf01000!FxVerifierBugCheck+21

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: Wdf01000

    IMAGE_NAME:  Wdf01000.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  5010ac41

    FAILURE_BUCKET_ID:  0x10D_6_Wdf01000!FxVerifierBugCheck+21

    BUCKET_ID:  0x10D_6_Wdf01000!FxVerifierBugCheck+21

    Thursday, June 27, 2013 2:01 PM

Answers

  • Hi,

    There is some error with the Dump files. From the information of BSOD, you can refer to the following link

    about BUGCHECK_STR:0x10D_6. Then find some solutions in its solution.

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff557235(v=vs.85).aspx 


     

    • Marked as answer by Nicholas Li Tuesday, July 9, 2013 3:59 AM
    Friday, July 5, 2013 3:14 AM
  • Also, the driver that may be at issue is the VFIUSBF.sys:

    8df1c904  8bc72c84 Wdf01000!FxVerifierBugCheck+0x21
    8df1c908  0000010d
    8df1c90c  00000006
    8df1c910  00000003
    8df1c914  785a1708
    8df1c918  87a582f0
    8df1c91c  8df1c954
    8df1c920  8bc20bb6 Wdf01000!FxIoTarget::SubmitLocked+0x71
    8df1c924  00000006
    8df1c928  00000003
    8df1c92c  785a1708
    8df1c930  8df1c970
    8df1c934  87a5c8d8
    8df1c938  00000000
    8df1c93c  87a5c8e4
    8df1c940  8df1c900
    8df1c944  00000000
    8df1c948  87a582f0
    8df1c94c  00000000
    8df1c950  00000000
    8df1c954  8df1c974
    8df1c958  8bc20b0e Wdf01000!FxIoTarget::Submit+0x21
    8df1c95c  00a5c8d8
    8df1c960  00000000
    8df1c964  00000000
    8df1c968  87a5c8d8
    8df1c96c  00000000
    8df1c970  00000002
    8df1c974  8df1c9ac
    8df1c978  8bc24ca6 Wdf01000!imp_WdfRequestSend+0x31d
    8df1c97c  87a5e8f0
    8df1c980  00000000
    8df1c984  00000000
    8df1c988  8538a6e8
    8df1c98c  87a64180
    8df1c990  00000000
    8df1c994  8bc45492 Wdf01000!imp_WdfMemoryGetBuffer+0x6a
    8df1c998  785a3720
    8df1c99c  87a64180
    8df1c9a0  8df1c9bc
    8df1c9a4  00001200
    8df1c9a8  8768bc1c
    8df1c9ac  8df1c9e8
    8df1c9b0  9715fccd*** WARNING: Unable to verify timestamp for VFIUSBF.sys
    *** ERROR: Module load completed but symbols could not be loaded for VFIUSBF.sys
     VFIUSBF+0x3ccd

    The VFIUSBF.sys, which is dated Sep 17, 2012, appears to be "VeriFone USB driver".

    Is this driver installed on all computers?

    Can you update the VFIUSBF.sys or roll this driver back to a previous stable version?


    • Edited by auggyMVP Friday, July 5, 2013 4:36 AM grammar
    • Marked as answer by Nicholas Li Tuesday, July 9, 2013 3:59 AM
    Friday, July 5, 2013 4:35 AM

All replies

  • Hi,

    Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

    Friday, June 28, 2013 8:21 AM
  • Hi,

    i have uploaded the files for you to skydrive on this link

    https://skydrive.live.com/redir?resid=2990261FEF494355!332&authkey=!APyixbs4Vmv8pVs

    Thursday, July 4, 2013 8:37 AM
  • Hi,

    There is some error with the Dump files. From the information of BSOD, you can refer to the following link

    about BUGCHECK_STR:0x10D_6. Then find some solutions in its solution.

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff557235(v=vs.85).aspx 


     

    • Marked as answer by Nicholas Li Tuesday, July 9, 2013 3:59 AM
    Friday, July 5, 2013 3:14 AM
  • Also, the driver that may be at issue is the VFIUSBF.sys:

    8df1c904  8bc72c84 Wdf01000!FxVerifierBugCheck+0x21
    8df1c908  0000010d
    8df1c90c  00000006
    8df1c910  00000003
    8df1c914  785a1708
    8df1c918  87a582f0
    8df1c91c  8df1c954
    8df1c920  8bc20bb6 Wdf01000!FxIoTarget::SubmitLocked+0x71
    8df1c924  00000006
    8df1c928  00000003
    8df1c92c  785a1708
    8df1c930  8df1c970
    8df1c934  87a5c8d8
    8df1c938  00000000
    8df1c93c  87a5c8e4
    8df1c940  8df1c900
    8df1c944  00000000
    8df1c948  87a582f0
    8df1c94c  00000000
    8df1c950  00000000
    8df1c954  8df1c974
    8df1c958  8bc20b0e Wdf01000!FxIoTarget::Submit+0x21
    8df1c95c  00a5c8d8
    8df1c960  00000000
    8df1c964  00000000
    8df1c968  87a5c8d8
    8df1c96c  00000000
    8df1c970  00000002
    8df1c974  8df1c9ac
    8df1c978  8bc24ca6 Wdf01000!imp_WdfRequestSend+0x31d
    8df1c97c  87a5e8f0
    8df1c980  00000000
    8df1c984  00000000
    8df1c988  8538a6e8
    8df1c98c  87a64180
    8df1c990  00000000
    8df1c994  8bc45492 Wdf01000!imp_WdfMemoryGetBuffer+0x6a
    8df1c998  785a3720
    8df1c99c  87a64180
    8df1c9a0  8df1c9bc
    8df1c9a4  00001200
    8df1c9a8  8768bc1c
    8df1c9ac  8df1c9e8
    8df1c9b0  9715fccd*** WARNING: Unable to verify timestamp for VFIUSBF.sys
    *** ERROR: Module load completed but symbols could not be loaded for VFIUSBF.sys
     VFIUSBF+0x3ccd

    The VFIUSBF.sys, which is dated Sep 17, 2012, appears to be "VeriFone USB driver".

    Is this driver installed on all computers?

    Can you update the VFIUSBF.sys or roll this driver back to a previous stable version?


    • Edited by auggyMVP Friday, July 5, 2013 4:36 AM grammar
    • Marked as answer by Nicholas Li Tuesday, July 9, 2013 3:59 AM
    Friday, July 5, 2013 4:35 AM
  • we have tried 3 different verifone USB drivers and i have now got Verifone involved in helping to resolve the issue but just wanted to see if you could take a look to see if its still the same issue after the driver update you can find the dump files at the link below.

    https://skydrive.live.com/redir?resid=2990261FEF494355!332&authkey=!APyixbs4Vmv8pVs

    Thursday, July 11, 2013 10:41 AM
  • The minidump files you linked to are from June, can you provide the recent ones?

    Also, are you able to prove the minidump files from 2 different computers?

    Friday, July 12, 2013 12:15 AM