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KB973768 failed RRS feed

  • Question

  • Can someone tell me how I can install this update since every time I try, it tells me I failed to install it? I even downloaded the file to my computer to see if it was the website, but still doesn't work.
    Saturday, December 14, 2013 9:20 PM

Answers

All replies

  • sensitivetbman,

    1). go on to this site (FixIT) Reset windows Update Components  

    http://support.microsoft.com/kb/971058

    2). try and install the update manually

    http://www.microsoft.com/download/en/details.aspx?id=74

    Bob.


    Robert Brindle. MCSE, MCSA & MCP/Cisco CCNP & CCNA.

    Sunday, December 15, 2013 4:12 PM
  • Check windowsupdate.log file.

    Post the same of you're unable to interpret the same.


    Arnav Sharma | Facebook | Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, December 15, 2013 4:31 PM
    Moderator
  • I have tried downloading it & installing, but doesn't work either.  It is telling me I don't have the correct OS, which is MS Windows XP Media Center Edition Version 2002 SP 3.  If this update is for 2005, should I just ignore this update all together or do I have to fix my OS somehow to allow it to install properly?
    Sunday, December 15, 2013 6:07 PM
  • logs?

    Arnav Sharma | Facebook | Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, December 18, 2013 3:46 AM
    Moderator