locked
lock out RRS feed

  • Question

  • i got  lock out  of  my  email and  it  not  leting  me  change any  thing  how  can  i get back on  my  acc i have  lot  that  go tho that  email can you  help me get it back 
    Saturday, July 22, 2017 11:52 AM

All replies

  • Hi

    If you want to unlock your account, you need contact your account provider. They could help you do this.

    Microsoft Authenticator APP is 2FA tool, it could not help you unlock your accounts.

    Regards,

    Walter


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by ShuiShengbao Thursday, July 27, 2017 9:23 AM
    Monday, July 24, 2017 8:12 AM