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Blue Screen error : device driver

Question
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Recently bought the game Dead Space 3. was playing fine until the Blue Screen Error came up.... cant really remember everything but its something about "The system is shut down abruptly due to device drivers which is trying to corrupt the system" and also something about Kernels .... (sorry for my bad memory) ....
This problem had occurred roughly 3/4 times after initial installation then after that there's no more such error UNTIL recently I installed another game (DmC)...... played Dead Space 3 again after installing DmC and this Blue Screen Error appeared once again. (sorry if its a little confusing)
PC specs:
Windows 7 64-bit
Intel Core i5-3210M
10GB DDR3 RAM
Nvidia GeForce GT630M (using latest drivers)
anyway, here's the full details of the error:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 17417
Additional information about the problem:
BCCode: c4
BCP1: 0000000000000091
BCP2: 0000000000000002
BCP3: FFFFFA8008810B50
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\020913-38407-01.dmp
C:\Users\User\AppData\Local\Temp\WER-99216-0.sysdata.xmlThanks.
Saturday, February 9, 2013 1:37 AM
Answers
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Haige
This one crash was Related to nvlddmkm.sys nVidia Display Driver. I would re-install newest driver available.
You are also running two malware apps simultaneously (McAfee, and Kaspersky). Never a good idea. I would remove them both and replace with MSE
McAfee is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
http://support.kaspersky.com/downloads/utils/kavremover10.zip
http://www.microsoft.com/security_essentials/
MS-MVP 2010, 2011, 2012 Team ZigZag
- Marked as answer by Haige455 Saturday, February 9, 2013 10:44 AM
Saturday, February 9, 2013 9:56 AM
All replies
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We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop. (chances are if you dont know if you are, you are not)
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.Link for how to upload below.
http://www.wikihow.com/Use-SkyDrive
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
(Instructions for XP, Vista, Win 7, Win 8)Dyami & Wanikiya -Team-ZigZag.
Saturday, February 9, 2013 3:53 AM -
Thanks for the prompt reply, couldn't find the attachment button anywhere... anyway here it is
http://www.mediafire.com/?dk13txct52d537r
Saturday, February 9, 2013 8:35 AM -
Haige
Slight problem. Your media fire account has been blocked for Terms of service infractions
MS-MVP 2010, 2011, 2012 Team ZigZag
Saturday, February 9, 2013 9:02 AM -
...... and I thought MediaFire would suffice....
hope this link works .. http://sdrv.ms/W6F08s
Saturday, February 9, 2013 9:44 AM -
Haige
This one crash was Related to nvlddmkm.sys nVidia Display Driver. I would re-install newest driver available.
You are also running two malware apps simultaneously (McAfee, and Kaspersky). Never a good idea. I would remove them both and replace with MSE
McAfee is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
http://support.kaspersky.com/downloads/utils/kavremover10.zip
http://www.microsoft.com/security_essentials/
MS-MVP 2010, 2011, 2012 Team ZigZag
- Marked as answer by Haige455 Saturday, February 9, 2013 10:44 AM
Saturday, February 9, 2013 9:56 AM -
Thanks for the advice, will try to re-install my graphics driver. Regarding the McAfee, I've tried uninstalling some time ago but the program just doesn't seem to appear under Programs and Features. So any idea how can I get rid of it once and for all ? I know this seems a little off topic but thanks anyway.
Edit: Sorry, didnt check your link before commenting. Thanks again
- Edited by Haige455 Saturday, February 9, 2013 10:49 AM
Saturday, February 9, 2013 10:47 AM -
Haige
Use their removal tool
MS-MVP 2010, 2011, 2012 Team ZigZag
Saturday, February 9, 2013 6:24 PM