none
Windows 7 ultimate not starting,i.e., when i click on my account on logon screen,it shows again logon screen only RRS feed

  • Question

  • Hello,

    My system windows 7 has been showing the logon screen after cicking on my account,.

    It shows welcome and again its shows logon screen.

    I logged  in with safe mode and created another account . New account worked fine. After shut down and i again logged in,It shows same problem.

    Again logon screen is displaying

    Kindly help meee out

    Monday, November 20, 2017 2:38 PM

All replies

  • Hi,

    Is there any event created in Event Viewer.

    Please try to run the System File Checker tool (SFC.exe) to check system files and recovery corrupted files, here are steps:

    1. Open Command Prompt (as administrator).

    2. Type sfc /scannow, and then press Enter.

    Please try to use clean boot to see if it can work. Here is a link.

    How to perform a clean boot in Windows:

    https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

    Please also check if the PC is up to date. (Type Windows Update, then select Windows Update. On the Windows Update page, select Check for updates.)


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Vera Hu Wednesday, November 22, 2017 6:05 AM
    Tuesday, November 21, 2017 3:00 AM