[REQUEST FOR FEEDBACK] We need your help - listing Wiki performance issues RRS feed

  • General discussion

  • Hello all,

    we need your help.
    We're investigating the Wiki performance issues and need to provide some empirical data / information on the issues that you experience, so the platform owners can link this to platform monitoring/events.

    So here is the question...

    When you experience an issue with TNWiki, reply to this post and provide the following data:

    1. Link to article you updated/posted
    2. Date & Time (+ Time Zone), this allows us to track back the issues to server or system logs
    3. Issue description: There are a few typical issues. The issue description can be like: time out, error (with error details), save not working, article reverted to previous edit, ...
    4. Your city/region (where are you connected to internet at the time of working on the article). As the TNWiki is hosted on multiple data centers, it's important to know from which region you were connecting to internet/TNWiki.
    5. Browser version

    If you want to report the issue to the platform support team immediately: here is the contact page:

    More info:

    If you can provide a screenshot, that would  be great!

    Peter Geelen (Wiki Administrator)

    [If a post helps to resolve your issue, please click the "Mark as Answer" of that post or click Answered"Vote as helpful" button of that post.
    By marking a post as Answered or Helpful, you help others find the answer faster. ]

    Saturday, July 30, 2016 6:04 PM

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