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"User profile was not loaded correctly".. problem. Help! RRS feed

  • Question

  • When I log into my user profile it is a ____ shoot as to whether I'll be able to get in. It was really bad, then it got better (only 25% of the time-- don't know why) and know it is back to the very frustrating stage of at least 75% of the time. This has happened 119 times since 07/08.  (I even reloaded the machine a month or so after that and still…)

    After I log in to my user profile I get the following message:


    Your user profile was not loaded correctly!
    You have been logged on with a temporary profile. Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.

    Microsoft Product: Windows Operating System

    Version: 6.0.6000.16386

    Event

    ID: 1515

    Event Source: Microsoft-Windows-User Profiles Service

    ____________________________________________________________
    I have searched MSN, Tech Forum, etc, numerous times with the error codes, key words, etc.  and have found nothing. In the end I'm led to the place where the only solution is to pony up $$ to MSFT to fix their software which they don't support.

    From the "Computer Management" Administrative Events log there is this additional information which in essence says that my user profile (see the "Event Data" at the bottom of #4 below for what file is interfering with it) is being used by another application. 99% of the time when I boot the computer I am logging directly to my user profile (User Tom), so something must be hijacking it before I log on (it appears to be the "C:\Users\Tom\ntuser.dat" . These four event errors have happened with all 119 login failures: 1511, 1515, 1502, 1508.


    #1 Event ID 1511

     

    System          

               Provider

                Name              Microsoft-Windows-User Profiles Service

                Guide               {89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}

                EventSourceName       profsvc    

                Event ID                       1511   

                Qualifiers                     49152

                Version                        0

    Level                            3

    Task                             0

    Opcode                       0

    Keywords                     0x80000000000000

    TimeCreated

    SystemTime                 2009-04-07T20:06:57.000Z

    EventRecordID             30458

    Correlation

    Execution

    ProcessID                     0

    ThreadID                      0

    Channel                       Application

    Computer                    Den-PC

    Security

    UserID                         (I deleted)

    EventData

     

    #2 Event ID 1515


               System          

               Provider

                Name              Microsoft-Windows-User Profiles Service

                Guide               {89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}

                EventSourceName       profsvc    

                Event ID                       1515   

                Qualifiers                     49152

                Version                        0

    Level                            3

    Task                             0

    Opcode                       0

    Keywords                     0x80000000000000

    TimeCreated

    SystemTime                 2009-04-07T20:06:57.000Z

    EventRecordID             30457

    Correlation

    Execution

    ProcessID                    0

    ThreadID                      0

    Channel                       Application

    Computer                    Den-PC

    Security

    UserID                         (I deleted)

    EventData

     

     

    #3 Event ID 1502 (Note what it says about the error)

                System          

                Provider

                Name              Microsoft-Windows-User Profiles Service

                Guide               {89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}

                EventSourceName       profsvc    

                Event ID                       1502   

                Qualifiers                     49152

                Version                        0

    Level                            2

    Task                             0

    Opcode                       0

    Keywords                     0x80000000000000

    TimeCreated

    SystemTime                 2009-04-07T20:06:57.000Z

    EventRecordID             30456

    Correlation

    Execution

    ProcessID                    0

    ThreadID                      0

    Channel                       Application

    Computer                    Den-PC

    Security

    UserID                         (I deleted)

    EventData

     

    #4 Event ID 1508

     

    (Note the "Event Data" and what it says about the error and the file that is using the profile. “User Tom” is the User account that I am trying to enter.)    

     System          

               Provider

                Name              Microsoft-Windows-User Profiles Service

                Guide               {89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}

                EventSourceName       profsvc    

                Event ID                       1508   

                Qualifiers                     49152

                Version                        0

    Level                            2

    Task                             0

    Opcode                       0

    Keywords                     0x80000000000000

    TimeCreated

    SystemTime                 2009-04-07T20:06:57.000Z

    EventRecordID             30455

    Correlation

    Execution

    ProcessID                    0

    ThreadID                      0

    Channel                       Application

    Computer                    Den-PC

    Security

    UserID                         (I deleted)

    EventData

     

    I just added a new filter for the Users Profile and found another warning bug (Event ID 1530) that has been affecting some (a minority) of the log-in to user profile problems:

     

    #5 Event ID 1530
               

    System          

               Provider

                Name              Microsoft-Windows-User Profiles Service

                Guide               {89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845}

                EventSourceName       profsvc  

                Event ID                       1530   

                Qualifiers                     32768

                Version                        0

    Level                            3

    Task                             0

    Opcode                       0

    Keywords                     0x80000000000000

    TimeCreated

    SystemTime                 2009-04-06T09:25:58.000Z

    EventRecordID             30288

    Correlation

    Execution

    ProcessID                    0

    ThreadID                      0

    Channel                       Application

    Computer                    Den-PC

    Security

    UserID                         S-1-5-18

    EventData                   

    Detail   1 user registry handles leaked from \Registry\User\S-1-5-21-3745840667-3004243864-11668262281000_Classes:Process4372(\Device \HarddiskVolume2\Windows\System32\Macromed\Download\Download.exe) has opened key \REGISTRY\USER\S-1-5-21-3745840667-3004243864-1166826228-1000_CLASSES

    --------------------------------------- [End of Data] ------------------------------------------

    Again, warning 1530 does not happen near as much as the "Big 4" but it may shed some light on this problem (or another).

    My Computer Info.:

    Manufacturer                           ACER
    Product Name                         Aspire M5640
    Operating System                   Microsoft® Windows Vista™ Home Premium
    Chipset                                    NVIDIA MCP73
    Processor                                 Intel(R) Pentium(R) Dual  CPU  E2160  @ 1.80GHz
    System Memory                      3 GB
    Hard Drive 1                            ST325031 0AS SCSI Disk Device, 232.88 GB
    CD/DVD Drive 1                      HL-DT-ST DVDRAM_GH15N SCSI CdRom Device
    Video                                       NVIDIA GeForce 7100 / NVIDIA nForce 630i
    Total Available Graphics Memory         1408 MB
    Audio                                      Realtek High Definition Audio (JBL Platinum Series Speakers)
                                                    High Definition Audio Device
                                                    Unimodem Half-Duplex Audio Device
    Ethernet Card 1                       NVIDIA nForce Networking Controller
    Serial Port                                Enabled


    Thank you very much for your help!

    Wednesday, April 8, 2009 7:41 AM

Answers

All replies

  • See my response to your other post, under the thread "User profile failing to load, but only occasionally".  I had the same errors and found the fix on the following website: http://cherrybyte.blogspot.com/2007/07/fixing-user-profiles-in-vista.html

    Good luck!
    • Marked as answer by Bond, James Monday, May 11, 2009 8:06 AM
    Monday, May 11, 2009 2:32 AM
  • Thank you very much. It is great to finally see an answer. I had fixed it in a dangerous sort of way. I noticed the C:\Users\Tom\ntuser.dat was the problem and it was interfering with the login so I did the following: I have my hard drive split with data on the D drive which is where my user file is. I noticed ntuser.dat files on both the C:\users\tom & D:\users\tom, so I cut the ntusers out of the D: and hid them in a file in case I needed them later (in case I messed it up). So I rebooted and had the same old problem. I don't know how, if it was a maintenance program or what but all of a sudden I'm logging in (I was being blocked out 80-90% of the time by now). So I checked the ntuser on both C: & D: and somehow the C: ntusers were gone and that did it. Again, I don't know if one of my maintenance programs deleted them because I deleted the ones on D: or the self deleted... but once gone, my problem was gone. I'll write this up better for posting and I will also check the registry edits mentioned in the article you sent.

    Thanks again!

    Thank you! Tom
    Monday, May 11, 2009 8:05 AM