Reset Blank Document Settings RRS feed

  • Question

  • Somehow the Blank Document settings in Microsoft Word have been changed. When I am in Print Layout view with editing characters displayed, the first paragraph marker is at the top of the page. Although the top margin is set to 1", there is no top margin. Styles appear to be accurate.
    • Moved by David Wolters Monday, August 22, 2011 8:27 PM moving to a more appropriate forum (From:Outlook IT Pro Discussions)
    Tuesday, August 16, 2011 3:33 AM

All replies

  • Hi Taktumi,


    This forum is for Outlook related issues. For questions about “Word” please use the following links which would be the most relevant forum for your question.


    Word IT Pro Discussions










    Sunday, August 21, 2011 1:33 PM
  • All,

    I have moved this thread to the Word forum that Evan gave you a link to. The new location is here:




    Monday, August 22, 2011 8:29 PM
  • Hi

    Chances are youv'e inadvertantly collapsed the top/bottom margins.  Try pointing to the top of the page where the white changes to the grey background.  The moouse pointer will change to a double arrow and a mouse tip saying "Double click to show white space" will appear.  Double click and your margin will reappear.

    Hope this helps

    G North MCT
    Monday, August 22, 2011 9:28 PM
  • If this happens on all new documents that you create, try renaming your Normal template, and let Word create a new one. That will clear it up.

    Depending on your version of Word the Nomal template is either named Normal.dot or Normal.dotm. And then depending on your version of Windows you'll find it in slightly different directory paths but it's usually always in the User directory.  For example on Windows 7 with Office 2010 it's located in:

    C:\Users\<User Name>\AppData\Roaming\Microsoft\Templates\Normal.dotm 

    Assuming it does fix the problem, you can use Organizer to transfer any macros, styles, or autotext from your old normal template to the new one.

    Hope this helps

    Kind Regards, Rich ... http://greatcirclelearning.com
    • Proposed as answer by Aukora Friday, March 3, 2017 1:27 PM
    Tuesday, August 23, 2011 1:41 AM