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File type is blocked from opening in Word 2011 for Mac

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Hi,

I received a email attachment which is a MS Word doc. When I open the attachment in Word 2011 I received the following error message; "Unknown.doc uses a file type that is blocked from opening in this version."
When I use Text/Edit half of the document is scrambled and the other half is not. I'm using MS Word 2011 for Mac. Please help

Sunday, November 8, 2015 12:10 PM

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Hi,

For Word 2011/Office 2011 for Mac questions, I suggest you post them in the Office 2011 for Mac forum:

http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads

Regards,

Melon Chen
TechNet Community Support

Please mark the reply as an answer if you find it is helpful.
If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Marked as answer by cpa72 Monday, November 9, 2015 10:05 AM
Monday, November 9, 2015 2:43 AM

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Cross-posted at: http://www.msofficeforums.com/word/28644-file-type-blocked-opening-ms-word-2011-a.html
For cross-posting etiquette, please read: http://www.excelguru.ca/content.php?184
Cheers
Paul Edstein
[MS MVP - Word]

Sunday, November 8, 2015 10:28 PM
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Hi,

For Word 2011/Office 2011 for Mac questions, I suggest you post them in the Office 2011 for Mac forum:

http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads

Regards,

Melon Chen
TechNet Community Support

Please mark the reply as an answer if you find it is helpful.
If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Marked as answer by cpa72 Monday, November 9, 2015 10:05 AM
Monday, November 9, 2015 2:43 AM