locked
Outlook 2013 search Issue RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Dear Tech Adviser,

    The Outlook search issue appears to be a prolific problem.

    Is Microsoft actively working on a patch fix? If so, any expected e.t.a?

    Or do I have to perform remediation procedures? If so, what are they?

    Please advise,

    Robert JJ Shaw

    p.s. I got my desktop at Staples, so I do not have a disk for the Office software.

    Saturday, June 24, 2017 12:23 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Robert,

    Does this issue happen after installing the June 13 updates? If this is the case, it could be a known issue. We have an official webpage documented this issue. We're investigating the issues and will update this page when a fix is available.

    https://support.office.com/en-us/article/Outlook-known-issues-in-the-June-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b

    In addition, is it possible to provide the detailed version number of your Windows OS and Outlook 2013 so that we can further look into the issue?

    Thank you for your understanding and support.

    Regards,

    Steve Fan

    Please remember to mark the replies as answers if they helped.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    • Edited by Steve Fan Monday, June 26, 2017 7:35 AM
    Monday, June 26, 2017 7:32 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Robert,

    We released a KB update on June 27 which should fix this issue. Please try installing the corresponding updates for your Windows OS and then see whether this issue continues:

    Windows 7 -  KB4022168
    Windows 8.1 - KB4022720
    Windows 10 - KB4022716

    Please let us know the result.

    Regards,

    Steve Fan

    Please remember to mark the replies as answers if they helped.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Steve Fan Wednesday, June 28, 2017 9:24 AM
    Wednesday, June 28, 2017 8:45 AM