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MSExchangeIS - Unable to update Mailbox SD in the DS RRS feed

  • Question

  • Exchange 2007 in a native 2003 AD logs event ID 9554 in the application log (every hour) for users who don't have mailboxes and never had them (service accounts)
    I would expect to see this error for users who belong to SE_DACL_PROTECTED group and have mailboxes, but what would cause this error for users who aren't mail enabled and never were?

    Wednesday, December 1, 2010 3:46 PM

Answers

  • Hi,

     

    Although you think the issue occurred on the users who don’t have mailboxes, I still would like to suggest you follow the Microsoft KB articles below to narrow down the possible causes.

     

    Troubleshooting Event ID 9554 using ADFind Utility

    http://support.microsoft.com/kb/555433

     

    XADM: Event ID 9554 Appears After You Modify Mailbox Permissions

    http://support.microsoft.com/kb/322308

     

    For the Exchange Server related issue, the best resource is Exchange Server forum. If the above KB articles cannot fix the issue for you, I would like to suggest you submit a new question in Exchange Server forum for further assistance. The community users in this forum are familiar with Exchange Server related issue.

     

    Exchange Server forum

    http://social.technet.microsoft.com/Forums/en-US/category/exchange2010,exchangeserver/

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, December 2, 2010 7:01 AM
  • It sounds like the perms were modified on the mailbox, or are domain admins or someone else trying to modify another account with a mailbox, or the service account does have access to a mailbox.  As Tiger mentioned, you'll need to dig down and look at the mailbox permissions they are possibly trying to administer, or even find what mailbox that service account has been granted permissions, or even it could be someothing simple as the mailbox account had another account allowed to access it and they have it added in the Outlook profile.

    I could go on to try to diagnose this further with you, since I am pretty strong with Exchange, but honestly, if the above suggestions do not work and you're still having problems, since this is Exchange related, this really should be posted to the Exchange forums as suggested by Tiger.

    Ace


    Ace Fekay
    MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003
    Microsoft Certified Trainer
    Microsoft MVP - Directory Services

    This posting is provided AS-IS with no warranties or guarantees and confers no rights.

    Thursday, December 2, 2010 10:00 PM

All replies

  • Hi,

     

    Although you think the issue occurred on the users who don’t have mailboxes, I still would like to suggest you follow the Microsoft KB articles below to narrow down the possible causes.

     

    Troubleshooting Event ID 9554 using ADFind Utility

    http://support.microsoft.com/kb/555433

     

    XADM: Event ID 9554 Appears After You Modify Mailbox Permissions

    http://support.microsoft.com/kb/322308

     

    For the Exchange Server related issue, the best resource is Exchange Server forum. If the above KB articles cannot fix the issue for you, I would like to suggest you submit a new question in Exchange Server forum for further assistance. The community users in this forum are familiar with Exchange Server related issue.

     

    Exchange Server forum

    http://social.technet.microsoft.com/Forums/en-US/category/exchange2010,exchangeserver/

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, December 2, 2010 7:01 AM
  • i know what users accounts are listed in the even ids. I also double checked that they are mail disabled and have inheritance enabled.

    Thursday, December 2, 2010 6:57 PM
  • It sounds like the perms were modified on the mailbox, or are domain admins or someone else trying to modify another account with a mailbox, or the service account does have access to a mailbox.  As Tiger mentioned, you'll need to dig down and look at the mailbox permissions they are possibly trying to administer, or even find what mailbox that service account has been granted permissions, or even it could be someothing simple as the mailbox account had another account allowed to access it and they have it added in the Outlook profile.

    I could go on to try to diagnose this further with you, since I am pretty strong with Exchange, but honestly, if the above suggestions do not work and you're still having problems, since this is Exchange related, this really should be posted to the Exchange forums as suggested by Tiger.

    Ace


    Ace Fekay
    MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003
    Microsoft Certified Trainer
    Microsoft MVP - Directory Services

    This posting is provided AS-IS with no warranties or guarantees and confers no rights.

    Thursday, December 2, 2010 10:00 PM