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SharePoint Online- Document Lib -Excel file error - Sorry, we’re having a problem showing this workbook. Details. We don't know exactly what happened, we just know that something went wrong.SharePoint online. RRS feed

  • Question

  • Hi ,

    I am facing an error " Sorry, we’re having a problem showing this workbook. Details. We don't know exactly what happened, we just know that something went wrong - in SharePoint online.

    Any advise/suggestions are highly appreciated. Thanks in advance!


    Visual Source Safe 2005

    Tuesday, April 9, 2019 11:10 AM

All replies

  • here you go

    I think the Desktop experience feature is not installed and Web client service might be not started so try to follow this

    • Open Server Manager –> Manage –> Add Roles and Features.
    • Select Features from the left step navigation –> User Interfaces and Infrastructure –> Desktop Experience.
    • Click Next then Install.
    • Restart Server. Go to Services by clicking Run –> Services.msc –>

    • Start WebClient Service. Go back to your document library it's should be working.


    Please remember to click Mark as Answer on the answer if it helps you

    Friday, April 12, 2019 9:10 PM