Error setting up incoming email SharePoint 2010


  • Hello

    We are setting up incoming email for SharePoint 2010. We have created the OU SharePoint Contacts and enabled delegate control using the user (XYZ\sharepointadmin) which is the identity for the SharePoint Central Administrator application pool.

    We delegated the following tasks (account create delete and manage user accounts)

    Our Domain Controller Server 2003

    Domain Name is: XYZ.local

    Configuration for incoming Mail

    OU=SharePoint Contacts, DC=XYZ.local, DC=COM

    We are receiving the follow error when attempting save the configuration.

    Either the specified Active Directory container does not exist or it has not granted the correct permissions to the central administration application pool account

    No errors are in the event logs.

    Is it possible that SharePoint server cannot see the container or is this permission issue?

    Monday, October 25, 2010 6:45 PM


  • You should try this:

    OU=SharePoint Contacts, DC=XYZ, DC=local

    Is "SharePoint Contacts" a top-level OU?

    Wahid Saleemi Sr. Consultant, Avanade
    • Marked as answer by Lily Wu Thursday, November 04, 2010 9:11 AM
    Monday, October 25, 2010 6:51 PM