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Skype for Business Windows to Mac screen sharing error RRS feed

  • Question

  • Hi Team, 

    While sharing the screen from Windows to Mac has error; unable to share screen with MAc Vesion. 

    but Doesn't have any issue with Mac To Windows sharing now. 

    Monday, November 13, 2017 10:16 AM

All replies

  • Are you using the latest Skype for Business Mac client?  They are updating it every few months, with lots of bug fixes.
    Monday, November 13, 2017 7:57 PM
  • Hi Anand,

    Agree with GrandmasterPhil.

    Please check if the issue only appeared on the specific SFB MAC client, if the issue only appeared on the specific MAC client, please try to delete cache file, please refer to

    https://kb.intermedia.net/article/3238

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

    If possible, please also try to upgrade your MAC OS to latest then test again.


    Regards,

    Alice Wang


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    • Proposed as answer by Alice-Wang Monday, November 27, 2017 9:59 AM
    Tuesday, November 14, 2017 2:10 AM