Hi,
You may receive this error message if Windows cannot identify the type of graphics adapter that is installed on the computer. To resolve this issue, contact the computer or graphics hardware
manufacturer to determine the type of graphics adaptor that is installed. Obtain and then install the latest version of the driver for your graphics hardware. For information about how to contact your hardware manufacturer, see the
References section. For information about how to download the latest drivers by using the Microsoft Windows Update Web site, see the
Additional information section.
More information, please see:
Known graphics issues in Zoo Tycoon 2