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  • Question

  • My computer will boot through the start screen and the blue screen then it goes black.  I have done the system restore, repair, etc.  Once I restore it from an earlier restore point it says that it CANNOT restore it.  I click okay then it works just fine as long as I do not shut it down or I need to do everything again.

    I have:

    Startup Repair Offline

    sig 1 & 2: 6.1.7600.16385

    sig 3: Unknown

    sig 4: 115

    sig 5: Autofailover

    sig 6: 1

    sig 7 : No root cause

    oso: 6.1.7600.2.0.0.256.1

    local ID: 1033

    any solutions?  Thanks in advance

    Wednesday, March 6, 2013 1:36 AM

Answers

  • Have you make any changes prior to this issue? Did you apply any updates or software?

    You can perform an In-Place upgrade to repair system.

    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

    http://support.microsoft.com/kb/2255099


    Tracy Cai
    TechNet Community Support

    • Marked as answer by tracycai Wednesday, March 13, 2013 6:53 AM
    Thursday, March 7, 2013 6:56 AM

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