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fail to open a specific pst RRS feed

  • Question

  • Dear Team,

    I suffer from an issue that I fail to open one of my pst file. 

    Here are solutions I have taken:

    A: open this file with another account or another device: fail

    B: I tried to find the content of the pst file with content search: fail 

    I would like to know if there are any other tools could fix this pst file?

    

    • Moved by Steve Fan Wednesday, February 7, 2018 2:19 AM move to dedicated Outlook forum
    Tuesday, February 6, 2018 6:02 AM

All replies

  • Hi,

    You may try using the Inbox Repair Tool (Scanpst.exe) to scan and repair your PST file and then try opening it again to see the result. For your convenience:

    https://support.microsoft.com/en-sg/help/272227/how-to-repair-your-outlook-personal-folder-file--pst

    You may need to run the tool several times until there is no error could be detected in the PST file.

    Regards,

    Steve Fan


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    • Proposed as answer by Steve Fan Wednesday, February 7, 2018 2:24 AM
    Wednesday, February 7, 2018 2:24 AM
  • Hello,

    If you have tried Inbox repair tool (SCANPST.EXE) as suggested by "Steve (Moderators) and other experts but still facing the same problem, then might be your Outlook data file (.pst) is highly corrupted. In that case, Inbox repair tool does not work. So, you can go for SysTools Outlook Recovery tool to repair highly damaged PST file quickly and resolve the error message.

    Please visit here and download PST Repair tool: https://gallery.technet.microsoft.com/office/Free-PST-Repair-Tool-to-530935ab

    Thanks & Regards,
    Kelvin Howard
    Friday, February 9, 2018 9:19 AM