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windows 7 32B Pro install hotfix KB4038777 failed 0x8000FFFF RRS feed

  • Question

  • Multi PCs can't install hotfix KB4038777 from wsus or online update.

    error is 0x8000FFFF

    I have run sfc /scannow, create new SoftwareDistribution folder

    CheckSUR logs

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2017-10-11 10:38

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 606
     No errors detected

    ==========================================

    Windows update logs

    2017-10-11 08:00:09:999 992 1c84 AU Forced install timer expired for AUInstallType = 4
    2017-10-11 08:00:10:007 992 1c84 AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2017-10-11 08:00:10:007 992 1c84 AU #############
    2017-10-11 08:00:10:007 992 1c84 AU ## START ##  AU: Install updates
    2017-10-11 08:00:10:007 992 1c84 AU #########
    2017-10-11 08:00:10:008 992 1c84 AU   # Initiating scheduled install
    2017-10-11 08:00:10:008 992 1c84 AU   # Approved updates = 1
    2017-10-11 08:00:10:145 992 1c84 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {09692C84-9BB2-49B7-9434-053C22C5C835}]
    2017-10-11 08:00:10:145 992 1808 Agent *************
    2017-10-11 08:00:10:145 992 1808 Agent ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2017-10-11 08:00:10:145 992 1808 Agent *********
    2017-10-11 08:00:10:145 992 1808 Agent   * Updates to install = 1
    2017-10-11 08:00:10:265 992 1c84 AU AU received handle event
    2017-10-11 08:00:10:499 992 1808 Agent   *   Title = 2017-09 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4038777)
    2017-10-11 08:00:10:499 992 1808 Agent   *   UpdateId = {3BB2AFEE-F0C9-43CF-95E8-F27F52B83AC7}.200
    2017-10-11 08:00:10:499 992 1808 Agent   *     Bundles 1 updates:
    2017-10-11 08:00:10:499 992 1808 Agent   *       {CBF5DE14-E0B8-4906-ADD5-1814D84A9116}.200
    2017-10-11 08:00:25:270 992 1808 DnldMgr Preparing update for install, updateId = {CBF5DE14-E0B8-4906-ADD5-1814D84A9116}.200.
    2017-10-11 08:00:25:309 6260 428 Misc ===========  Logging initialized (build: 7.6.7601.23714, tz: +0700)  ===========
    2017-10-11 08:00:25:309 6260 428 Misc   = Process: C:\Windows\system32\wuauclt.exe
    2017-10-11 08:00:25:309 6260 428 Misc   = Module: C:\Windows\system32\wuaueng.dll
    2017-10-11 08:00:25:308 6260 428 Handler :::::::::::::
    2017-10-11 08:00:25:309 6260 428 Handler :: START ::  Handler: CBS Install
    2017-10-11 08:00:25:309 6260 428 Handler :::::::::
    2017-10-11 08:00:25:314 6260 428 Handler Starting install of CBS update CBF5DE14-E0B8-4906-ADD5-1814D84A9116
    2017-10-11 08:00:25:475 6260 428 Handler CBS package identity: Package_for_RollupFix~31bf3856ad364e35~x86~~7601.23907.1.3
    2017-10-11 08:00:25:476 6260 428 Handler Installing express with source=C:\Windows\SoftwareDistribution\Download\2fd5e866938ee7397d2a7b951a621c33, workingdir=C:\Windows\SoftwareDistribution\Download\2fd5e866938ee7397d2a7b951a621c33
    2017-10-11 08:00:29:464 992 1e00 Report REPORT EVENT: {8AB21DD9-AA44-4174-863A-6258B3D27D46} 2017-10-11 08:00:24:463+0700 1 181 101 {3BB2AFEE-F0C9-43CF-95E8-F27F52B83AC7} 200 0 AutomaticUpdates Success Content Install Installation Started: Windows successfully started the following update: 2017-09 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4038777)
    2017-10-11 08:00:54:034 6260 1c78 Handler FATAL: CBS called Error with 0x8000ffff, 
    2017-10-11 08:00:54:035 992 1b3c AU >>##  RESUMED  ## AU: Installing update [UpdateId = {3BB2AFEE-F0C9-43CF-95E8-F27F52B83AC7}]
    2017-10-11 08:00:54:035 992 1b3c AU   # WARNING: Install failed, error = 0x8000FFFF / 0x8000FFFF
    2017-10-11 08:00:54:035 6260 428 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8000ffff
    2017-10-11 08:00:54:035 6260 428 Handler :::::::::
    2017-10-11 08:00:54:035 6260 428 Handler ::  END  ::  Handler: CBS Install
    2017-10-11 08:00:54:035 6260 428 Handler :::::::::::::
    2017-10-11 08:00:54:045 992 1808 Agent LogHistory called. idUpdate={3BB2AFEE-F0C9-43CF-95E8-F27F52B83AC7}.200, resultMapped=8000FFFF, resultUnMapped=8000FFFF
    2017-10-11 08:00:54:136 992 1808 Agent *********
    2017-10-11 08:00:54:136 992 1b3c AU Install call completed.
    2017-10-11 08:00:54:136 992 1808 Agent **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2017-10-11 08:00:54:136 992 1b3c AU   # WARNING: Install call completed, reboot required = No, error = 0x00000000
    2017-10-11 08:00:54:136 992 1808 Agent *************
    2017-10-11 08:00:54:136 992 1b3c AU #########
    2017-10-11 08:00:54:136 992 1b3c AU ##  END  ##  AU: Installing updates [CallId = {09692C84-9BB2-49B7-9434-053C22C5C835}]
    2017-10-11 08:00:54:136 992 1b3c AU #############
    2017-10-11 08:00:54:137 992 1b3c AU Install complete for all calls, reboot NOT needed
    2017-10-11 08:00:54:137 992 1b3c AU Setting AU scheduled install time to 2017-10-12 01:00:00
    2017-10-11 08:00:54:138 992 1b3c AU Successfully wrote event for AU health state:0
    2017-10-11 08:00:54:153 992 1b3c AU Successfully wrote event for AU health state:0
    2017-10-11 08:00:54:153 992 1b3c AU Triggering Offline detection (non-interactive)
    2017-10-11 08:00:54:153 992 1c84 AU #############


    Wednesday, October 11, 2017 4:06 AM

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