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Word 2010 freeze when using ctrl+leftmouseclick RRS feed

  • Question

  • Symptom description:

    Word 2010 freezes for 5-10 seconds when I try to select multiple objects using CTRL+CLICK. Sometimes, the program recovers but mostly I would have to restart word. This occurs in any word document, regardless of its size. e.g. After selecting some text, I hold ctrl and click to select some more text, resulting in the freeze.

    Environment:

    CPU: Intel Core i5-2500
    32-bit
    Windows 7 Ultimate Service Pack 1
    RAM: 4GB
    Graphics: Nvidia Radeon HD 6850

    Any recent relevant configuration change(s):

    I have a few word add-ons installed, including Acrobat, Chemistry structural diagrams, and text-to-speech.

    Thanks in advance for any help!!

    • Edited by skaematik Friday, August 24, 2012 12:03 PM
    Friday, August 24, 2012 12:01 PM

Answers

  • Nevermind, as soon as I said this, I went to disable all my addons and its not freezing anymore. Even when I tried re-enabling each addon one by one I couldn't find the culprit. :L ...Its no longer freezing even with all the addons enabled now.... Thanks anyway
    Friday, August 24, 2012 12:14 PM

All replies

  • Nevermind, as soon as I said this, I went to disable all my addons and its not freezing anymore. Even when I tried re-enabling each addon one by one I couldn't find the culprit. :L ...Its no longer freezing even with all the addons enabled now.... Thanks anyway
    Friday, August 24, 2012 12:14 PM
  • Hi,

    I’m glad to hear that you resolve this issue.

    Thank you for sharing your solutions and experience here. 

    William Zhou

    TechNet Community Support

    Monday, August 27, 2012 6:31 AM