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unknown error on trying to install win10

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the system i am trying to upgrade to win10 has win7ultimate on it.

it was upgraded from windows vista.

so i do not know if that is the problem.

have tried several times to upgraded all fail with the same error.

the system has only 2GB HDD and a usb mouse. so there is nothing i can disconnected from it.

any help would be grateful

Rdgs.

Michael.

Sunday, October 11, 2015 4:19 AM

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The media creation tool can be used to upgrade your current PC to Windows 10.Find the media creation tool on the Software download page.
S.Sengupta, Windows Experience MVP
- Proposed as answer by Michael_LS Tuesday, October 20, 2015 1:33 AM
- Marked as answer by Bruce Wooding Wednesday, October 21, 2015 1:13 AM
Sunday, October 11, 2015 11:40 PM
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Hi wsr56,

Could you please share us with your system information here?

To upgrade to Windows 10, we need at least 15 GB free space on your system drive.

For the other aspects fo the Windows 10 system requirements, please check:

https://www.microsoft.com/en-us/windows/windows-10-specifications

For the other install issue, please check to see if the WIKI article below would help:

How to: Troubleshoot common Setup and Stop Errors during Windows 10 Installation

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683

Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Proposed as answer by Michael_LS Tuesday, October 20, 2015 1:33 AM
- Marked as answer by Bruce Wooding Wednesday, October 21, 2015 1:13 AM
Tuesday, October 13, 2015 9:38 AM

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Sign in to vote
The media creation tool can be used to upgrade your current PC to Windows 10.Find the media creation tool on the Software download page.
S.Sengupta, Windows Experience MVP
- Proposed as answer by Michael_LS Tuesday, October 20, 2015 1:33 AM
- Marked as answer by Bruce Wooding Wednesday, October 21, 2015 1:13 AM
Sunday, October 11, 2015 11:40 PM
0

Sign in to vote
Hi wsr56,

Could you please share us with your system information here?

To upgrade to Windows 10, we need at least 15 GB free space on your system drive.

For the other aspects fo the Windows 10 system requirements, please check:

https://www.microsoft.com/en-us/windows/windows-10-specifications

For the other install issue, please check to see if the WIKI article below would help:

How to: Troubleshoot common Setup and Stop Errors during Windows 10 Installation

http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683

Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Proposed as answer by Michael_LS Tuesday, October 20, 2015 1:33 AM
- Marked as answer by Bruce Wooding Wednesday, October 21, 2015 1:13 AM
Tuesday, October 13, 2015 9:38 AM