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Unable to delete the System Attendant mailbox to decommission Exchange Server 2003 ? RRS feed

  • Question

  • Hi All,
    I'm confused as now because of the following Error message: http://i51.tinypic.com/nnwgwk.jpg
    my goal is to decommision Exchange Server 2003 in my owrking Exchange Server 2007 domain but somehow it is always end up in error when I tried to delete the remaining servers manually by right clicking http://i54.tinypic.com/2layphf.jpg
    and here's some more attempts to delete the servers:
    http://i54.tinypic.com/11gh8gz.jpg
    http://i52.tinypic.com/343hi87.jpg
    any kind of help would be greatly appreciated.
    Thanks.

    /* Server Support Specialist */
    Saturday, June 18, 2011 5:45 AM

All replies

  • Copy the text into your messages, please.  Few of us really want to chase a bunch of URLs from people we don't know.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Saturday, June 18, 2011 5:55 AM
    Moderator
  • here it is Ed,

    SIEXCP01 - Member

    The component "Microsoft Exchange Messaging and Collaboration Services" cannot be assigned the action "Remove" because:

     - One or more users currently use a mailbox store on this server. These users must be moved to a mailbox store on a different server or be mail disabled before uninstalling this server.

    and also SIEXCP02 - Master

    The component "Microsoft Exchange Messaging and Collaboration Services" cannot be assigned the action "Remove" because:

     - This server is the Routing Master for the Routing Group "Sydney", which contains other servers.  You cannot uninstall this server until you either select a new Routing Master for this Routing Group, or remove all other servers from this Routing Group.

     


    /* Server Support Specialist */
    Saturday, June 18, 2011 6:13 AM
  • On Sat, 18 Jun 2011 06:13:31 +0000, Albert Widjaja wrote:
     
    >
    >
    >here it is Ed,
    >
    >SIEXCP01 - Member
    >
    >
    >
    >The component "Microsoft Exchange Messaging and Collaboration Services" cannot be assigned the action "Remove" because:
    >
    > - One or more users currently use a mailbox store on this server. These users must be moved to a mailbox store on a different server or be mail disabled before uninstalling this server.
     
    Are you sure it's the system attendant mailbox and not some other
    mailbox? Use the ADUC and select "Exchange Recipients" in the
    drop-down listbox for "Find". Click on the "Storage" tab and select
    "Mailboxes on this server. Then click "Browse" and search for
    "SIPEXCP01". Maybe there are mailboxes that were assigned to this
    server that were never used. If that's so, you won't see the mailbox
    in the "Mailboxes" view of the database.
     
    >and also SIEXCP02 - Master
    >The component "Microsoft Exchange Messaging and Collaboration Services" cannot be assigned the action "Remove" because:
    >
    > - This server is the Routing Master for the Routing Group "Sydney", which contains other servers. You cannot uninstall this server until you either select a new Routing Master for this Routing Group, or remove all other servers from this Routing Group.
     
    Is SIEXCP01 still in the routing group? If it is, and you want to
    remove SIEXCP02 then make SIEXCP01 the routing group master.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Saturday, June 18, 2011 5:06 PM
  • Hi,

    First please try to check article below to check if you have perform all the steps there.

    How to Remove the Last Legacy Exchange Server from an Organization

    http://technet.microsoft.com/en-us/library/bb288905(EXCHG.80).aspx

    Please ensure that you have delete routing group connector between Exchange 2007 and Exchange 2003.

    How to remove the first Exchange Server 2003 computer from the administrative group

    http://support.microsoft.com/kb/822931

    Besides, I'd like to know how many Exchange 2003 in your orgnization.

    Are you going to dismiss all the Exchange 2003 Servers?

    Regards,

    Xiu

    Monday, June 20, 2011 5:47 AM
  • hi Xiu,

    yes I have removed the routing group as per the screenshot above in my first post.

    I got two Exchange Server 2003 namely SIEXCP01 and 02, I had a search from the Exchange Server 2003 ADUC for Exchange Home mailbox user which has got SIEXCP01 in it but couldn't find one as all of them has been migrated into the new Exchange 2007.


    /* Server Support Specialist */
    Monday, June 20, 2011 6:00 AM
  • From Exchange 2007, you could run:

    Get-Mailbox -Server SIEXP01

    That will show you any users who were mailbox-enabled but perhaps never logged on so a mailbox was never created.  You'll have to mail-disable all of them or move them.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Tuesday, June 21, 2011 3:06 AM
    Moderator
  • Hi,

    Please ensure that you have done the following steps.

    1. Remove routing group connector,connector which use to connect SIEXCP01,SIECP02

    2. Remove servers in routing group,in this issue please remove SIEXCP01,SIECP02

    3. Remove routing group.

    Regards,

    Xiu

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, June 22, 2011 2:19 AM
  • On Tue, 21 Jun 2011 03:06:44 +0000, Ed Crowley [MVP] wrote:
     
    >
    >
    >From Exchange 2007, you could run:
    >
    >Get-Mailbox -Server SIEXP01
    >
    >That will show you any users who were mailbox-enabled but perhaps never logged on so a mailbox was never created. You'll have to mail-disable all of them or move them.
     
    That's what I said, only I said to use ADUC. Six of one, a half-dozen
    of the other. ;-)
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Wednesday, June 22, 2011 2:30 AM
  • It's a lot easier with PowerShell!  Surely you agree with that!  And I'm not calling you Shirley!


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Wednesday, June 22, 2011 5:17 AM
    Moderator
  • On Wed, 22 Jun 2011 05:17:01 +0000, Ed Crowley [MVP] wrote:
     
    >It's a lot easier with PowerShell! Surely you agree with that!
     
    I do. But I figured he'd be more familiar with ADUC since he mentioned
    Exchange 2003.
     
    >And I'm not calling you Shirley!
     
    <rimshot>
    Thank you.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Thursday, June 23, 2011 1:07 AM