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Updating an existing meeting request from Tentative to Busy

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    This may be the way outlook is supposed to function, but I wanted to confirm it to be true. We are using Outlook 2010 and Windows 7

    A user creates a meeting request for and changes the "Show As:" field to be tentative, as they are not sure if this meeting is needed. The meeting gets sent and the recipients accept it.

    A week later, she goes to modify the existing meeting, changing the "Show As:" field from Tentative to Busy. The user clicks "Send Update" and the recipient gets an email saying "No Response Required". However, in the recipients calendar, the meeting continues to show as tentative and no update was made.

    Is this the way it's supposed to work? If the change of tentative to busy should only affect the user, then why does the recipient get a notification? Shouldn't the recipient see the meeting being changed from Tentative to Busy?

    Thank you,
    Wayne

    Wednesday, March 29, 2017 4:03 PM
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    Hi Wayne,

    >>Is this the way it's supposed to work?

    Yes, it is the default behavior. The meeting status (Show As) information would not be updated with the meeting update request which sent by the meeting organizer. Generally, the meeting status is controlled by the calendar owner to tell others the free/busy information. The meeting organizer can not make the whole control about it.

    >>If the change of tentative to busy should only affect the user, then why does the recipient get a notification?

    The recipient get a notification is because the organizer sends out a meeting update to all attendees though the meeting Show As information cannot update in recipient side.

    If the meeting organizer wants to change the meeting status, please cancel the meeting then organize a new one with Show As set to Busy. Then the meeting attendees can accept or decline the request to change the status to Busy or Free.

    If anything is unclear about it, feel free to let me know :)

    Regards,

    Winnie Liang

    Please remember to mark the replies as answers if they help.
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    • Marked as answer by Wayne SmithWI Thursday, March 30, 2017 12:49 PM
    Thursday, March 30, 2017 8:20 AM
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