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1722 error while installing the WSUS RRS feed

  • General discussion

  • Hello guys,

    I've installed WSUS quite a few times before without any errors, but this time in particular I am getting the following error (shown below in Bold).
    The case was that I already had WSUS installed on the server and I removed it along with the database files and only the content folder was left. when i tried to reinstall the WSUS, i got this error.

    I appreciate your help guys :)

    Product: Microsoft Windows Server Update Services 3.0 SP1 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action ExSignDb, location: C:\WINDOWS\Installer\MSI11.tmp, command: -S HOSTNAME\MICROSOFT##SSEE -i "c:\Program Files\Update Services\Database\WSUSSignDb.sql" -l "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WSUSCa_150213_1219.log" 

    Also note that I tried the solution available in the following link but it didn't resolve the problem :(
    http://support2.microsoft.com/default.aspx?kbid=300956

    Thank you!

    Friday, February 13, 2015 9:54 AM

All replies

  • Hi,

    Thanks for your post.

    Could you please post the WSUSSetup.log here for troubleshooting, is located in the %temp% directory.

    Regards.


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    Tuesday, February 17, 2015 3:11 AM
  • Out of curiosity, why are you installing 3.0 SP1? SP2 is available

    https://www.microsoft.com/en-ie/download/details.aspx?id=5216

    What version of OS are you using, and what type of DB?


    Tuesday, February 17, 2015 7:25 AM
  • Here is the log file:

    2015-02-23 12:12:46  Success   MWUSSetup          Validating pre-requisites...
    2015-02-23 12:12:46  Error     MWUSSetup          Failed to determine if an higher version of WSUS is installed. Assuming it is not... (Error 0x80070002: The system cannot find the file specified.)
    2015-02-23 12:12:46  Error     MWUSSetup          WSUS is outdated. But this will not block setup (Error 0x00000000: The operation completed successfully.)
    2015-02-23 12:13:15  Success   MWUSSetup          Initializing installation details
    2015-02-23 12:13:15  Success   MWUSSetup          Installing ASP.Net
    2015-02-23 12:13:30  Success   MWUSSetup          ASP.Net is installed successfully
    2015-02-23 12:13:30  Success   MWUSSetup          Installing wYukon using MSI on Win2k3
    2015-02-23 12:13:30  Success   MWUSSetup          Installing wYukon...
    2015-02-23 12:15:24  Success   MWUSSetup          wYukon Installed Successfully
    2015-02-23 12:15:25  Success   MWUSSetup          Installing WSUS...
    2015-02-23 12:15:27  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
    2015-02-23 12:15:27  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319
    2015-02-23 12:15:34  Success   CustomActions.Dll  Creating user group: WSUS Reporters with Description: WSUS Administrators who can only run reports on the Windows Server Update Services server.
    2015-02-23 12:15:34  Success   CustomActions.Dll  Creating WSUS Reporters user group
    2015-02-23 12:15:34  Success   CustomActions.Dll  WSUS Reporters user group already exists
    2015-02-23 12:15:34  Success   CustomActions.Dll  Successfully created WSUS Reporters user group
    2015-02-23 12:15:34  Success   CustomActions.Dll  Creating user group: WSUS Administrators with Description: WSUS Administrators can administer the Windows Server Update Services server.
    2015-02-23 12:15:34  Success   CustomActions.Dll  Creating WSUS Administrators user group
    2015-02-23 12:15:34  Success   CustomActions.Dll  WSUS Administrators user group already exists
    2015-02-23 12:15:34  Success   CustomActions.Dll  Successfully created WSUS Administrators user group
    2015-02-23 12:15:34  Success   CustomActions.Dll  Successfully created WSUS user groups
    2015-02-23 12:21:18  Error     MWUSSetup          InstallWsus: MWUS Installation Failed (Error 0x80070643: Fatal error during installation.)
    2015-02-23 12:21:18  Error     MWUSSetup          CInstallDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Fatal error during installation.)
    2015-02-23 12:21:18  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Fatal error during installation.)
    2015-02-23 12:21:19  Error     MWUSSetup          DoInstall: Wsus setup failed (Error 0x80070643: Fatal error during installation.)

    Monday, February 23, 2015 9:34 AM
  • Yeah I tried to install both but the same error is displayed in both situations :(

    OS: Windows Server 2003 SP2 Enterprise Edition

    DB : Windows Internal Database

    Monday, February 23, 2015 9:36 AM
  • It's showing that's it's trying to re-create users, and so safe to assume that there is an old failed copy of the DB there as well. This wiki covers, how to clean up the old (failed) database files

    http://social.technet.microsoft.com/wiki/contents/articles/15421.how-to-resolve-wsus-30-sp2-install-failure-error-0x80070643-fatal-error-during-installation.aspx

    Monday, February 23, 2015 11:25 AM
  • I tried that with no luck :/
    Monday, February 23, 2015 1:57 PM