Optional PC Components Error RRS feed

  • Question

  • I have Vista Home Premium installed and do not have the snipping tool or
    other tablet PC accessories. I went to Control Panel, Programs and Features,
    Turn Windows Features On or Off and checked the Tablet PC Optional Components
    and I get an error message that says "An error has occurred, not all of the
    features were successfully changed." I tried this four times with no luck. I
    went to System Configuration and made sure the Tablet PC services were
    running and they are. The snipping tool and all other optional components are
    located in their respective folders under c:\windows\winsxs directory on my

    What causes this error and how do I fix it?

    Thanks, in advance, for your help!

    Elizabeth James
    Thursday, July 3, 2008 11:34 AM


  • Run the System File Checker (SFC.exe) tool.


    1. Click Start, and then type cmd in the Start Search box.
    2. In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue. 
    3. At the command prompt, type Sfc /scannow, and then press ENTER.

    The scan may take some time, so be patient. Windows will repair any corrupted or missing files that it finds. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows Vista CD.
    After you run System File Checker, try to to turn Windows features off and on to see if the problem is resolved.

    Saturday, July 5, 2008 1:12 PM