HELP, need access to my Volume Licensing RRS feed

  • Question

  • I have currently had a DC failure and need to rebuild.  When I went to log in, the two form factor message pops up.  I check my phone and it says that I have not added the account to the Authenticator.  I had to change out my phone recently and I believe that is the problem.  When I selected to send a code to my phone, it says that I need to wait 30 days before I get the code.  I really need to get into my account.  Is there any other way to open it?
    Saturday, February 24, 2018 9:32 AM

All replies

  • Hi Drake,

    Do you mean you are use on-prem MFA server?

    If yes, maybe you can disable MFA for your account.

    Best regards,

    Jason Ye

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    Wednesday, March 7, 2018 7:59 AM