Cannot create custom dictionary (CUSTOM.DIC) RRS feed

  • Question

  • At first I got a message saying it could not add a word.

    I went into Options>Proofing and deleted the one file there (mistake).

    I have:

    recreated an empty CUSTOM.DIC file in the /UPROOF folder

    restored an older CUSTOM.DIC from backup

    reinstalled Office 365

    No luck.

    • Edited by tekwrite Saturday, January 4, 2020 3:09 PM
    Saturday, January 4, 2020 3:09 PM


All replies

  • When Office doesn't work as advertised, it's always worth trying an Office repair:

    1. Close all Office programs.
    2. Assuming Windows 10, click on the Start button, then on Settings, then on Apps.
    3. Select Microsoft Office, then click on the Modify button.
    4. Choose Online Repair, then click on the Repair button.
    5. Allow the process to complete, restart your computer, then see if you can create a custom dictionary.
    Saturday, January 4, 2020 5:15 PM
  • Sorry, I neglected to say that I had tried both the quick and online repairs but did not help.

    I really thought reinstalling would do it.

    My user name IS "User". Should I be using default or something.

    Here is my UPROOF folder.

    Saturday, January 4, 2020 5:57 PM
  • Try renaming your Custom.dic to Custom.txt with Word closed. What happens?

    My go-to resource on the spelling checker is Mastering the Spelling Checker by Suzanne Barnhill, MVP.

    The custom dictionary is really only a sorted plain-text file. Yours may be corrupt in some way.

    See this archived KB article. It is old but can still apply.

    Personally, I would not use "User" as my username.

    Charles Kenyon Madison, WI

    Saturday, January 4, 2020 10:00 PM
  • I tried that but no change. Yeah, it was not intentional to use that name.

    I have tried restoring the file and recreating it.

    Saturday, January 4, 2020 10:41 PM
  • Hi,

    Did you check the Language in Office and Windows?


    Emi Zhang

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

    Monday, January 6, 2020 9:41 AM
  • Yes but did not help.
    Monday, January 6, 2020 4:27 PM
  • I found this VB tidbit!


    I ran it in VB in Word and it created a "home.dic"

    For some reason (probably the path) it would not let me add words to the Home.dic, BUT it allowed me to CREATE a new custom dictionary which I made the default! FINALLY!

    Thursday, January 9, 2020 2:49 PM
  • Hi,

    Thanks fro sharing, I suggest you mark your solution as answer. Other partners who read the forums with the same issue can get more information from the correct result. 

    Thank you.


    Emi Zhang

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to shareexplore and talk to experts about Microsoft Office 2019.

    Monday, January 20, 2020 7:00 AM