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KB929777 8000FFFF RRS feed

  • Question

  • I've done EVERYTHING possible. Nothings worked. So I'm just going to post. When I try to use WU to get KB929777, I get a failure and error 8000FFFF. I don't need to restart, it doesn't show up on the list so I can't uninstall since it failed at the begining anyway. I've looked in my registry, nothing was there. No firewall or anti-virus is up. What is wrong with the repeativeness on these forums?
    Sunday, August 17, 2008 4:29 AM

Answers

  • Hello,

     

    Before going any further, please make sure that we have logged Windows with the administrator account and the computer could access Internet connection properly.

     

    1. Delete the redundant registry keys

     

    1) Click Start, type regedit in the Start Search box, and press Enter.

    2) In the Registry Editor window, expand HKEY_LOCAL_MACHINE\COMPONENTS, right-click COMPONENTS and select Export to backup the registry key.

    3After that, please delete the following entries in the right pane:

    PendingXmldentifier

    NextQueueEntryIndex

    AdvancedInstallersNeedResolving

    4Restart the computer and try to perform Windows Update.

     

    2. Remove the KB929777 through Window Update Wizard (click Installed updates -> Uninstall) and reinstall the update package.

     

    Update for Windows Vista (KB929777) 

    http://www.microsoft.com/downloads/details.aspx?FamilyID=240ac3f3-2b60-4b70-b709-06b2bc5b1336&DisplayLang=en

     

    Note: this update package has already been included in Windows Vista SP1, therefore I suggest you installing latest update. We might pick the updates from the website of Microsoft Download Center:

     

    Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 434.5MB)

    http://download.microsoft.com/download/3/a/9/3a9b72c2-527d-4694-8a49-84c056d4c34d/Windows6.0-KB936330-X86-wave0.exe

     

    Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB)

    http://download.microsoft.com/download/8/3/b/83b8c814-b000-44a4-b667-8c1f58727b8b/Windows6.0-KB936330-X64-wave0.exe

     

    3. Rename the Windows Update Softwaredistribution folder

     

    This problem may occur if the Windows Update, Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.

     

    1Close all the open windows.

    2Click the Start Pearl, click "All programs", and click "Accessories".

    3Right-click "Command Prompt" and click "Run as administrator".

    4In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.

     

    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    5Click the Start Pearl, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.

    6In the opened folder, look for the folder named "SoftwareDistribution".

    7Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.

    8Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

     

    Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    If all the above steps do not work, you can also submit a Windows Update service request to Microsoft. Unlimited installation and compatibility support is available at no charge until March 18, 2009.

    Windows Vista Service Pack 1 (All Languages)

    https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

     

    Good Luck!

     

    Monday, August 18, 2008 10:51 AM

All replies

  • Hello,

     

    Before going any further, please make sure that we have logged Windows with the administrator account and the computer could access Internet connection properly.

     

    1. Delete the redundant registry keys

     

    1) Click Start, type regedit in the Start Search box, and press Enter.

    2) In the Registry Editor window, expand HKEY_LOCAL_MACHINE\COMPONENTS, right-click COMPONENTS and select Export to backup the registry key.

    3After that, please delete the following entries in the right pane:

    PendingXmldentifier

    NextQueueEntryIndex

    AdvancedInstallersNeedResolving

    4Restart the computer and try to perform Windows Update.

     

    2. Remove the KB929777 through Window Update Wizard (click Installed updates -> Uninstall) and reinstall the update package.

     

    Update for Windows Vista (KB929777) 

    http://www.microsoft.com/downloads/details.aspx?FamilyID=240ac3f3-2b60-4b70-b709-06b2bc5b1336&DisplayLang=en

     

    Note: this update package has already been included in Windows Vista SP1, therefore I suggest you installing latest update. We might pick the updates from the website of Microsoft Download Center:

     

    Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 434.5MB)

    http://download.microsoft.com/download/3/a/9/3a9b72c2-527d-4694-8a49-84c056d4c34d/Windows6.0-KB936330-X86-wave0.exe

     

    Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB)

    http://download.microsoft.com/download/8/3/b/83b8c814-b000-44a4-b667-8c1f58727b8b/Windows6.0-KB936330-X64-wave0.exe

     

    3. Rename the Windows Update Softwaredistribution folder

     

    This problem may occur if the Windows Update, Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.

     

    1Close all the open windows.

    2Click the Start Pearl, click "All programs", and click "Accessories".

    3Right-click "Command Prompt" and click "Run as administrator".

    4In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.

     

    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    5Click the Start Pearl, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.

    6In the opened folder, look for the folder named "SoftwareDistribution".

    7Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.

    8Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

     

    Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    If all the above steps do not work, you can also submit a Windows Update service request to Microsoft. Unlimited installation and compatibility support is available at no charge until March 18, 2009.

    Windows Vista Service Pack 1 (All Languages)

    https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

     

    Good Luck!

     

    Monday, August 18, 2008 10:51 AM
  • I've done all but install SP1. Looks like it worked for me.

    Monday, August 18, 2008 2:33 PM