DPM sharepoint backup agent configuration problem

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  Hi,

  I have o problem with DPM 2010 sharepoint backup. Here is a brief description of the problem.

  Active Directory with 2 (or more trees)
      Company.xyz  
          -sharepoint 2010 services (srv1.company.xyz)+Agent
      Company.abc  
          -SQL Server with inscance in1 (sql.company.abc\in1)+Agent
          -DPM 2010 Server
     
  Sharepoint configuration has FQDN names for SQL (sql.company.abc\in1)
  Configuresharepoint.exe have been run.
  Agents installed

  Problem:
  When trying to create sharepoint protection from DPM-manager I get an error that sql.company.xyz (???) is not having Agents. Agent log file gives this information

  0FAC 0D50 08/18 06:46:23.773 03 machinename.cpp(282) [0000000002F7E2D0]  WARNING Failed: Hr: = [0x80005008] : d: lVal : pds->GetColumn(hSearch, c_aszAttributes[0], &ascADsPath)
  0FAC 0D50 08/18 06:46:23.773 03 localmachinename.cpp(135)   WARNING GetDnsDomainSuffix failed. wszDnsDomainName = company.abc
  0FAC 0D50 08/18 06:46:23.773 31 vssbaserequestor.cpp(1528)   NORMAL DependencyLogicalPath SQL\SQL\in1 refers to a Component with LogicalPath SQL\in1 on LocalMachine SQL.company.abc

  DMP Manager gives error ID:s 956 and 32008

  It seems to me thar somehow agent is reading wrong DB-path, but in DPM manager the path under sharepoint folder is showing the right db path to configuration db.

  Any Ideas?:)
     

  
  Sorry, made on typing error when replasing names from log:)

  0FAC 0D50 08/18 06:46:23.773 03 machinename.cpp(282) [0000000002F7E2D0]  WARNING Failed: Hr: = [0x80005008] : d: lVal : pds->GetColumn(hSearch, c_aszAttributes[0], &ascADsPath)
  0FAC 0D50 08/18 06:46:23.773 03 localmachinename.cpp(135)   WARNING GetDnsDomainSuffix failed. wszDnsDomainName = company.xyz
  0FAC 0D50 08/18 06:46:23.773 31 vssbaserequestor.cpp(1528)   NORMAL DependencyLogicalPath SQL\SQL\in1 refers to a Component with LogicalPath SQL\in1 on LocalMachine SQL.company.xyz

  Wednesday, August 18, 2010 7:01 AM
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  Mika,

  There is issue with the SharePoint writer to report the correct domain name when WFE and SQL Servers are in different domain. You can try the following:

  1. Install SQL Client Connectivity Components on WFE.

  2.On the WFE, Add TCP/IP SQL alias using SQL Server Configuration Manager under SQL Native Client Configuration. Details -  Alias Name = sql,  Server Name = sql.company.abc, port = port number of sql.company.abc\in1 . ensure the connEction to sql.company.abc\in1 is fine from WFE using SQL alias "sql".

  You would be able to protect the farm after adding this alias correctly.

   

  • Proposed as answer by Guru Prasad N [MSFT] Wednesday, September 15, 2010 4:49 AM

  Tuesday, September 14, 2010 7:16 AM