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Digital Media Pro Keyboard Driver not working completely RRS feed

  • Question

  • It seems to work for WMP, but for iTunes the play/pause, stop, fwd, back buttons seem to not work sometimes. They work when the iTunes window is up, which I manually bring up with the mouse. They do not work when it is minimized. This obviously undermines the purpose of buttons on the keyboard. I'm hoping for a new version of the driver that will deal with this.
    I got the new driver from the website when I put my driver cd in and it prompted me to search for new. The new one is running in XP SP3 compatibility mode.

    Any idea?

    I am running W7 x64bit

    Thanks guys!
    Saturday, August 29, 2009 4:41 PM

Answers

  • Hi Phoenix,

    That's great.:) Not always there is a need to do "Always on top". If there is no problem with WMP than am glad to help you. However, if iTunes is having problem that may be a case of hardware compatibilty. You may report your problem on apples site: http://ipod.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=ipod&cdn=gadgets&tm=15&gps=584_445_1276_816&f=00&tt=13&bt=0&bts=0&zu=http%3A//www.apple.com/support/itunes/store/

    Hope this helps

    Thanks
    Abhay-MSFT

    NOTE - Disclaimer

    The links in this message may lead to third-party Web sites. Microsoft provides third-party resources to help you find customer service and/or technical support resources. Information at these sites may change without notice. Microsoft is not responsible for the content at any third-party Web sites and does not guarantee the accuracy of third-party information.

     

    • Proposed as answer by Abhay-MSFT Wednesday, September 2, 2009 5:45 PM
    • Marked as answer by Novak Wu Friday, September 4, 2009 10:05 AM
    Wednesday, September 2, 2009 5:45 PM

All replies

  • Hi Phoenix,

    This seems to be hardware compatibility issue rather than being a Software issue. So I suppose this is not the correct forum for this as this forum deals with Windows 7 RTM issues only. However, I will still try to solve your problem at max....

    One of the simplest solution is that check the "Always on top" option. To navigate to this please go like: Tools--->optins----->Players----> Keep Now playing on top of other windows (mark it check).

    If still the keys do not strike correctly, make sure that the keyboard is free of dust, dirt, and foreign matter.

    Turn the keyboard upside down to allow for any foreign debris, such as hair, food particles, or dust, to fall out.

    We recommend that you periodically use compressed air to blow dust out of the hard-to-clean crevices in the keyboard.

    If you spill a drink or some other type of liquid on the keyboard, immediately turn the keyboard upside down to let the liquid drain out, and then mop up as much liquid as possible. Wait until the keyboard is completely dry before you use it again.

    Do not take the keyboard apart. If you disassemble the keyboard, you may void the manufacturer warranty.


    Fo more details you may visit: http://support.microsoft.com/kb/258826


    Hope this helps.

    Thanks
    Abhay-MSFT
    Monday, August 31, 2009 7:26 PM
  • Thanks for the response!

    My keyboard is functioning correctly, all the buttons work (they work for Windows Media Player) but just the play/pause, stop, forward and back buttons don't work for iTunes when it is minimized.

    Can I do the "Always on top" option still?
    Tuesday, September 1, 2009 10:37 PM
  • Hi Phoenix,

    That's great.:) Not always there is a need to do "Always on top". If there is no problem with WMP than am glad to help you. However, if iTunes is having problem that may be a case of hardware compatibilty. You may report your problem on apples site: http://ipod.about.com/gi/dynamic/offsite.htm?zi=1/XJ&sdn=ipod&cdn=gadgets&tm=15&gps=584_445_1276_816&f=00&tt=13&bt=0&bts=0&zu=http%3A//www.apple.com/support/itunes/store/

    Hope this helps

    Thanks
    Abhay-MSFT

    NOTE - Disclaimer

    The links in this message may lead to third-party Web sites. Microsoft provides third-party resources to help you find customer service and/or technical support resources. Information at these sites may change without notice. Microsoft is not responsible for the content at any third-party Web sites and does not guarantee the accuracy of third-party information.

     

    • Proposed as answer by Abhay-MSFT Wednesday, September 2, 2009 5:45 PM
    • Marked as answer by Novak Wu Friday, September 4, 2009 10:05 AM
    Wednesday, September 2, 2009 5:45 PM