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Kernel WHEA ID 10 + Freezes RRS feed

  • Question

  • As http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2471939&SiteID=17 I have the problem...

    I have the same problem with my Toshiba A210 and I have freezes when I see "Kernel WHEA ID 10" in the events log... and the manufactuers changed my motherboard, RAM, upgrade the bios but the problem is not fixed.

    Have you fixed it ? How ? Please help me clearly...
    Tuesday, February 19, 2008 11:18 AM

Answers

  • Hi,

     

    We would like to recommend you to contact manufacturer to see if any update. Generally, if the manufacturers of devices dont provide drivers designed for Windows Vista, we can’t solve the problem just in Windows side. Incompatible hardware, especially basic devices like motherboard, may cause system crash or other serious problems in the future.
    To solve the problem solidly, please contact the manufacturer and confirm whether updated driver for Windows Vista is in the works.

    Note: Please backup all your important data in case of system crash.

    Thank you for understanding, and I hope the problem will be fixed soon!

     

    Friday, February 22, 2008 6:08 AM