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Windows Explorer display fault RRS feed

  • Question

  •  

    As of today, my Windows Explorer has developed an annoying fault. [Win.7 Pro. installed 18th October 2009]

    Whenever I make a change to the contents of a folder… move a file to another folder (say) or change the name of a file, although the move, rename etc. has occurred, it’s not reflected in the display. What ever was showing in the list (Icons, Tiles, Content, List or Details) prior to any change is re-displayed until after I change to another folder and back again, re-selecting the same folder makes no difference, neither does changing the display type.

    So, for example, if I delete a file, the file is deleted but is still shown in the display, so that it seems not to have been deleted so... I try again only to be told the file can’t be found.

    Anyone had this problem? Any ideas as to what’s causing it or how I can return to the original functionality? 

     


    Along with the sunshine there has to be a little rain sometime.
    Thursday, January 14, 2010 12:58 PM

Answers

  • Just a guess, but as there's no way (nor would you want one) to select "don't update the Explorer display", I'd say that a shell extension that's been installed and is incompatible with Windows 7 Explorer is causing your problem.

    There's a well respected freeware program for listing (and disabling) shell extensions:  ShellExView from:  http://www.nirsoft.net/utils/shexview.html

    I recommend installing ShellExView, using it to see a listing of the non-Microsoft shell extensions (highlighted in pink) and trying disabling/re-enabling them methodically until you find the one that's changing the behavior of Explorer as you described.

    As you are not the only person who has reported this problem, it would be great if you do find the culprit to list it here, so as to help others.  I've not seen a particular program implicated yet.

    -Noel
    • Proposed as answer by Noel Carboni Thursday, January 14, 2010 9:45 PM
    • Marked as answer by Linda Yan Tuesday, January 19, 2010 6:03 AM
    Thursday, January 14, 2010 9:45 PM
  • Hi,

    I would like to know if the issue occurs right after installing windows 7?

    Is Win7 and upgrade version or a fresh install?

    If this issue occurs today, system restore should be under consideration as a quick fix.

    Generally, non-Microsoft shell extensions may have conflict with Windows Explorer. Like Noel Carboni said, you can use the ShellExview to check. If it is not convenient to install the tool, you can try the following troubleshooting steps instead:

    Clean Boot
    =============
    This method will disable loading program or service from start up to avoid conflict
     
    1. Click "Start",and type "msconfig" (without the quotation marks) in the open box to start the System Configuration Utility.
    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click the "Startup" tab, click "Disable All" and click "OK".
    4. Click "OK" to restart your computer to Selective Startup environment.
    5. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
    6. Check whether or not the issue still appears in this environment. 
     
    If the issue persists in clean boot, then the non-Microsoft shell extensions are not the root cause. I would think of your display card driver as the symptoms seem like slightly screen crash. Tell us the model of your PC and graphic card, better install the latest drivers that is compatible with windows 7 first.


    • Marked as answer by Linda Yan Tuesday, January 19, 2010 6:03 AM
    Friday, January 15, 2010 4:59 AM

All replies

  • Just a guess, but as there's no way (nor would you want one) to select "don't update the Explorer display", I'd say that a shell extension that's been installed and is incompatible with Windows 7 Explorer is causing your problem.

    There's a well respected freeware program for listing (and disabling) shell extensions:  ShellExView from:  http://www.nirsoft.net/utils/shexview.html

    I recommend installing ShellExView, using it to see a listing of the non-Microsoft shell extensions (highlighted in pink) and trying disabling/re-enabling them methodically until you find the one that's changing the behavior of Explorer as you described.

    As you are not the only person who has reported this problem, it would be great if you do find the culprit to list it here, so as to help others.  I've not seen a particular program implicated yet.

    -Noel
    • Proposed as answer by Noel Carboni Thursday, January 14, 2010 9:45 PM
    • Marked as answer by Linda Yan Tuesday, January 19, 2010 6:03 AM
    Thursday, January 14, 2010 9:45 PM
  • Hi,

    I would like to know if the issue occurs right after installing windows 7?

    Is Win7 and upgrade version or a fresh install?

    If this issue occurs today, system restore should be under consideration as a quick fix.

    Generally, non-Microsoft shell extensions may have conflict with Windows Explorer. Like Noel Carboni said, you can use the ShellExview to check. If it is not convenient to install the tool, you can try the following troubleshooting steps instead:

    Clean Boot
    =============
    This method will disable loading program or service from start up to avoid conflict
     
    1. Click "Start",and type "msconfig" (without the quotation marks) in the open box to start the System Configuration Utility.
    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click the "Startup" tab, click "Disable All" and click "OK".
    4. Click "OK" to restart your computer to Selective Startup environment.
    5. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
    6. Check whether or not the issue still appears in this environment. 
     
    If the issue persists in clean boot, then the non-Microsoft shell extensions are not the root cause. I would think of your display card driver as the symptoms seem like slightly screen crash. Tell us the model of your PC and graphic card, better install the latest drivers that is compatible with windows 7 first.


    • Marked as answer by Linda Yan Tuesday, January 19, 2010 6:03 AM
    Friday, January 15, 2010 4:59 AM
  • Hi,

    According to the similar issues recently, you can disable aero by changing to a classic windows theme from personalization as a test.
    Wednesday, January 20, 2010 4:43 AM