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Send and Recieve error RRS feed

  • Question

  • I am attempting to send/receive the data for the ACT testing and get the following error:

    Could not establish trust relationship for the SSL/TLS secure channel with authority 'aeos.microsoft.com'. The underlying connection was closed: Could not establish trust relationship for the SLL/TLS secure channel. The remote certificate is invalid according to the validation procedure.

    Would you like to retry?

    I have added the following to trusted sites:

    aeos.microsoft.com

    https://aeos.microsoft.com

    appinfo.microsoft.com

    https://appinfo.microsoft.com

    I have tried disabling SSL 1.0 and 2.0 as well as enabling them and in both combinations.

    Thursday, June 1, 2017 1:23 PM

All replies

  • What is the address of the website you're getting this error on?

    Usually this is a problem on the website.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Thursday, June 1, 2017 4:20 PM
  • The address is listed in my post: aeos.microsoft.com but this error is coming from the Microsoft ACT 6.1 program when I try to Send and Receive the data. 
    Thursday, June 1, 2017 4:46 PM
  • Hi,

    Please try to reinstall ACT to check the issue again.

    Make sure you have update your Windows to the latest, if not, update it through Windows Update option.

    Try to turn off antivirus software and firewall temporarily to check the issue again.

    Bests,

    Joy.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Joy-Qiao Friday, June 16, 2017 1:39 AM
    Monday, June 5, 2017 10:41 AM