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IE9 Update that won't install RRS feed

  • Question

  • I want to use IE9 but.... the first problem is that I am getting a constant error msg for a current update. All the threads are saying that I need to uninstall IE9 and reinstall it. I have found the IE9 program under the updates section and have faithfully pressed the Uninstall button but constantly get an error message that leaves the program in tact. I have found the threads that give this long command to run on the command prompt but still no joy. At the end of the day, I wish Microsoft would just pull this update and send us a new one that works
    Monday, March 26, 2012 4:28 PM

Answers

All replies

  • Hi,

    Please perform the steps in the following KB article to remove IE9:

    http://support.microsoft.com/kb/2579295

    Then, please download IE9 Standalone Installer and install it again:

    http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages

    Best regards,
    Della Li

     

    • Marked as answer by Juke Chou Wednesday, April 4, 2012 8:07 AM
    Tuesday, March 27, 2012 8:56 AM
  • I want to use IE9 but the first problem is that I am getting a constant error msg for a current update...

    Always state your current Internet Explorer version as well as your Windows version (e.g., Vista SP2; Vista 64-bit SP2; Win7; Win7 SP1; Win7 64-bit; Win7 64-bit SP1) when posting in a forum.  Please do so in your next reply.

    Which update?

    Is Windows Internet Explorer 9 list in View installed updates?

    =========================================
    You will find Consumer-specific support for Internet Explorer in this forum: http://answers.microsoft.com/en-us/ie


    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

    Wednesday, March 28, 2012 7:33 PM
  • This doesn't work.  I've been pulling my hair out on this for days.  I've tried absolutely everything including about 3 clean installs of Windows.  There is a bug in the installer that is not telling Windows Update that IE 9 is already installed.  (Windows 7 Ultimate x64 SP1)

    Yes, IE 9 is in the list of installed updates.  Version 9.0.8112.16421

    I don't know if this helps or not:

    2012-04-11 22:03:03:900 1068 b18 Agent   *   Title = Windows Internet Explorer 9 for Windows 7 for x64-based Systems
    2012-04-11 22:03:03:900 1068 b18 Agent   *   UpdateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100
    2012-04-11 22:03:03:900 1068 b18 Agent   *     Bundles 1 updates:
    2012-04-11 22:03:03:900 1068 b18 Agent   *       {6D9A90B7-FAF9-4A47-9EFE-A506264873B3}.100
    2012-04-11 22:03:03:916 1068 7d4 AU Getting featured update notifications.  fIncludeDismissed = true
    2012-04-11 22:03:03:916 1068 7d4 AU No featured updates available.
    2012-04-11 22:03:03:916 1068 7d4 AU Getting featured update notifications.  fIncludeDismissed = true
    2012-04-11 22:03:03:916 1068 7d4 AU No featured updates available.
    2012-04-11 22:03:03:931 1068 b18 Agent WARNING: Failed to evaluate Installed rule, updateId = {2A1234D0-3E2D-4D9E-AA5E-3430A20EDC11}.100, hr = 80242013
    2012-04-11 22:03:03:931 1068 b18 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
    2012-04-11 22:03:03:962 1068 b18 Handler Attempting to create remote handler process as *********** in session 1
    2012-04-11 22:03:03:978 1068 b18 DnldMgr Preparing update for install, updateId = {6D9A90B7-FAF9-4A47-9EFE-A506264873B3}.100.
    2012-04-11 22:03:04:087 4148 11f0 Misc ===========  Logging initialized (build: 7.5.7601.17514, tz: -0700)  ===========
    2012-04-11 22:03:04:087 4148 11f0 Misc   = Process: C:\Windows\system32\wuauclt.exe
    2012-04-11 22:03:04:087 4148 11f0 Misc   = Module: C:\Windows\system32\wuaueng.dll
    2012-04-11 22:03:04:087 4148 11f0 Handler :::::::::::::
    2012-04-11 22:03:04:087 4148 11f0 Handler :: START ::  Handler: Command Line Install
    2012-04-11 22:03:04:087 4148 11f0 Handler :::::::::
    2012-04-11 22:03:04:087 4148 11f0 Handler   : Updates to install = 1
    2012-04-11 22:03:04:508 4148 11f0 Handler   : WARNING: Command line install completed. Return code = 0x00009c48, Result = Failed, Reboot required = false
    2012-04-11 22:03:04:508 4148 11f0 Handler   : WARNING: Exit code = 0x8024200B
    2012-04-11 22:03:04:508 4148 11f0 Handler :::::::::
    2012-04-11 22:03:04:508 4148 11f0 Handler ::  END  ::  Handler: Command Line Install
    2012-04-11 22:03:04:508 4148 11f0 Handler :::::::::::::

    Thursday, April 12, 2012 4:38 AM